FYI. $500 is affordable to Carr likely because each of their spaces are large relative to a typical coworking space, and therefore $500 is a smaller % of the revenue.
Jerome www.BLANKSPACES.com > On Aug 11, 2017, at 11:39 AM, Ashley Buckner > <ashley.buck...@carrworkplaces.com> wrote: > > Yes, all 26 locations are owned by us, and our members do have the ability to > access any location. Once a reservation is made in the calendar (regardless > of location), the system recognizes the home center of the account and adds > any overage charge to the invoice at the home center. And your team members > can see all accounts or just accounts for their center - it's just a matter > of permission settings. > > It makes things really easy for us, so it's totally worth it. > >> On Friday, August 11, 2017 at 1:56:56 PM UTC-4, Jana Greer - Venture X wrote: >> Ashely, >> >> Thank you very much for replying! >> >> So for your 26 locations, are they franchise or solely owned? >> Do your locations' members have access to the other locations as they >> travel? How does that translate within each space--looking the member up, >> charging day passes or other charges etc? >> >> The price at $500 per space seems quite a bit verses other platforms. Do you >> feel like that cost is fully worth it? >> >>> On Friday, August 11, 2017 at 1:31:10 PM UTC-4, Ashley Buckner wrote: >>> Hi Jana- >>> >>> We use Occupie Operate (billing software), as well as Occupie Connect >>> (phone and internet). We also used the software when it was HubCreate, and >>> we have been so pleased with the changes that have been made since it has >>> become an Occupie product. As Wendy said, the customer service is really >>> what makes the difference for us. We have a lot of nuances and particular >>> requests, and the development and leadership team at essensys is always >>> willing to brainstorm with us and hear our ideas. >>> >>> We actually converted all 26 of our locations to the Occupie Connect >>> platform as a result of the positive relationship we developed with the >>> team around the billing software. We are also looking at adding the CRM in >>> 2018, so that all of our systems can speak the same language. We currently >>> use Salesforce, so the Occupie CRM represents a pretty significant cost >>> savings to us. The nice part about the software platforms is that there is >>> not a big upcharge to add another product in the Occupie family once you >>> already have one. >>> >>> I'm happy to talk further about our experience! >>> >>> Ashley Buckner >>> Carr Workplaces >>> >>>> On Friday, August 11, 2017 at 10:12:09 AM UTC-4, Jana Greer - Venture X >>>> wrote: >>>> Wendy, >>>> >>>> Thank you for replying! >>>> >>>> Have you only used Occupie or did you transfer from another software? As I >>>> understand it, Essensys just bought Hubcreate in 2016 that then became >>>> Occupie. >>>> So pretty young for the newly formed company. >>>> >>>> The cost seems so high verses other options. We are currently using >>>> Nexudus and have been super pleased with the services and software since >>>> implementation over a year and half ago. >>>> >>>> The CRM is one thing that we were looking at--we recently started using >>>> Pipedrive and it can be integrated in with Nexudus (haven't done it yet). >>>> How do you find that the flow works for you and team? I'm primarily >>>> responsible for new members/leads etc. So this is important to me for >>>> comparison. >>>> >>>> Do you all use all of their features ie network management, phone, door >>>> systems, etc? >>>> >>>> >>>>> On Friday, August 11, 2017 at 8:44:27 AM UTC-4, Wendy S. wrote: >>>>> Jana, >>>>> I'm happy to talk through specifics with you. Have been using Occupie for >>>>> 12 months now. First, customer service is outstanding - very responsive >>>>> and helpful. The knowledge base (documented "how to's") is really top >>>>> notch and they add content all the time. >>>>> >>>>> Usage ease - this has been improved since our initial deployment and is >>>>> now much more intuitive. Customization - love the capabilities. >>>>> >>>>> They continuously look to improve the product. I'm looking to create more >>>>> customized reports and I still have a lot to learn myself on workflows, >>>>> so I'm not a CRM expert. (thankfully, i don't need to be based on their >>>>> Support team) >>>>> >>>>> In short, excellent product and customer service. >>>>> >>>>> >>>>> Cheers >>>>> Wendy Spreenberg >>>>> LifeWorking Coworking >>>>> >>>>>> On Thursday, August 10, 2017 at 1:03:27 PM UTC-5, Jana Greer - Venture X >>>>>> wrote: >>>>>> Hey! First time posting here. I'm looking for anyone who has used >>>>>> Occupie by Essensys in their coworking space. Wanting feedback on the >>>>>> usage ease, customer service, customization, etc. >>>>>> Basically anything and everything. :-) >>>>>> >>>>>> I know loaded question. >>>>>> >>>>>> Thanks! > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to coworking+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
