Ashley, Thank you again for replying. We are a franchise and need to be able to have members be charged at other spaces and have that revenue go to that space.
Cost is a consideration as this is something we have as an expense for franchisees. On Friday, August 11, 2017 at 2:53:39 PM UTC-4, Ashley Buckner wrote: > > Yes, all 26 locations are owned by us, and our members do have the ability > to access any location. Once a reservation is made in the calendar > (regardless of location), the system recognizes the home center of the > account and adds any overage charge to the invoice at the home center. And > your team members can see all accounts or just accounts for their center - > it's just a matter of permission settings. > > It makes things really easy for us, so it's totally worth it. > > On Friday, August 11, 2017 at 1:56:56 PM UTC-4, Jana Greer - Venture X > wrote: >> >> Ashely, >> >> Thank you very much for replying! >> >> So for your 26 locations, are they franchise or solely owned? >> Do your locations' members have access to the other locations as they >> travel? How does that translate within each space--looking the member up, >> charging day passes or other charges etc? >> >> The price at $500 per space seems quite a bit verses other platforms. Do >> you feel like that cost is fully worth it? >> >> On Friday, August 11, 2017 at 1:31:10 PM UTC-4, Ashley Buckner wrote: >>> >>> Hi Jana- >>> >>> We use Occupie Operate (billing software), as well as Occupie Connect >>> (phone and internet). We also used the software when it was HubCreate, and >>> we have been so pleased with the changes that have been made since it has >>> become an Occupie product. As Wendy said, the customer service is really >>> what makes the difference for us. We have a lot of nuances and particular >>> requests, and the development and leadership team at essensys is always >>> willing to brainstorm with us and hear our ideas. >>> >>> We actually converted all 26 of our locations to the Occupie Connect >>> platform as a result of the positive relationship we developed with the >>> team around the billing software. We are also looking at adding the CRM in >>> 2018, so that all of our systems can speak the same language. We currently >>> use Salesforce, so the Occupie CRM represents a pretty significant cost >>> savings to us. The nice part about the software platforms is that there is >>> not a big upcharge to add another product in the Occupie family once you >>> already have one. >>> >>> I'm happy to talk further about our experience! >>> >>> Ashley Buckner >>> Carr Workplaces >>> >>> On Friday, August 11, 2017 at 10:12:09 AM UTC-4, Jana Greer - Venture X >>> wrote: >>>> >>>> Wendy, >>>> >>>> Thank you for replying! >>>> >>>> Have you only used Occupie or did you transfer from another software? >>>> As I understand it, Essensys just bought Hubcreate in 2016 that then >>>> became >>>> Occupie. >>>> So pretty young for the newly formed company. >>>> >>>> The cost seems so high verses other options. We are currently using >>>> Nexudus and have been super pleased with the services and software since >>>> implementation over a year and half ago. >>>> >>>> The CRM is one thing that we were looking at--we recently started using >>>> Pipedrive and it can be integrated in with Nexudus (haven't done it yet). >>>> How do you find that the flow works for you and team? I'm primarily >>>> responsible for new members/leads etc. So this is important to me for >>>> comparison. >>>> >>>> Do you all use all of their features ie network management, phone, door >>>> systems, etc? >>>> >>>> >>>> On Friday, August 11, 2017 at 8:44:27 AM UTC-4, Wendy S. wrote: >>>>> >>>>> Jana, >>>>> I'm happy to talk through specifics with you. Have been using Occupie >>>>> for 12 months now. First, customer service is outstanding - very >>>>> responsive >>>>> and helpful. The knowledge base (documented "how to's") is really top >>>>> notch >>>>> and they add content all the time. >>>>> >>>>> Usage ease - this has been improved since our initial deployment and >>>>> is now much more intuitive. Customization - love the capabilities. >>>>> >>>>> They continuously look to improve the product. I'm looking to create >>>>> more customized reports and I still have a lot to learn myself on >>>>> workflows, so I'm not a CRM expert. (thankfully, i don't need to be based >>>>> on their Support team) >>>>> >>>>> In short, excellent product and customer service. >>>>> >>>>> >>>>> Cheers >>>>> Wendy Spreenberg >>>>> LifeWorking Coworking >>>>> >>>>> On Thursday, August 10, 2017 at 1:03:27 PM UTC-5, Jana Greer - Venture >>>>> X wrote: >>>>>> >>>>>> Hey! First time posting here. I'm looking for anyone who has used >>>>>> Occupie by Essensys in their coworking space. Wanting feedback on the >>>>>> usage >>>>>> ease, customer service, customization, etc. >>>>>> Basically anything and everything. :-) >>>>>> >>>>>> I know loaded question. >>>>>> >>>>>> Thanks! >>>>>> >>>>> -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
