I haven’t seen anyone yet that does that. 

A huge part of the financials for places I’m involved with are no Show 
payers... like a gym you get people that think it’s a fine idea for. Serious 
reasons but their real life doesn’t line up with those aspirations.

As the operator/manager, that’s not your problem (not to be unsympathetic) that 
is their issue if they make it one. 

Part of what a space provides is an alternative ... meaning it’s a backup plan, 
a contingency plan for days when people can’t or don’t want to be somewhere 
else. 

If I have a space that’s worthwhile for any reason, and someone doesn’t fully 
utilize it, why issue a refund or rollover? Part of what you were providing was 
the possibility ... and the demands on a space are averaged out between low and 
high resource consuming users. 

I don’t think rollover makes much sense, and it gives people a false sense of 
entitlement to what they pay for but fail to use, and creates a possibility of 
either bickering over past payments and “saved up” resources or a future spike 
that throws off plans and capacity  ... and creates unnecessary accounting 
requirements,

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