Hi all. We're starting to work with Spheremail. The scanning feature that 
Alex is asking for -- you take a picture, it posts directly to the member's 
account -- is supposed to be ready shortly. At the moment, it's pretty 
quick. You start typing the member's name or mailbox, and it autofills. 
Then you start typing who it's from, and that autofills. On to the next. 
The member can then click whether to toss, scan, hold, etc. I also just 
tried out the remote notarization service through them, and it worked 
really well. And we've set up VoIP phones through it, too, but only to test 
so far. Pricing is really good on that.

On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote:
>
> Hi everyone. If you accept mail for your members what is your process for 
> letting them know they have mail, how do you keep the mail and do you have 
> a log to show when they were notified and when they picked up mail? I am 
> having an issue with a member saying they received a notification email 
> from us that they had mail but then coming in and it not being in their 
> folder. We have a log through COBOT of all emails sent to members and do 
> not show that an email was sent to them. Just curious what your process is 
> for mail pick up and notification. Thanks!
>

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