Hi Gretchen, There are two ways to notify your customers either via web or a mobile device. Notifying members via the web can be very fast because you are able to enter all incoming mail in bulk, You'd also keep paper trail and history of all mail times, as Barbara explained (thank you Barbara) a member can request different actions, scan, forward, shred etc. You're able to control what actions to enable or disable for your members. Our mobile app, is fairly new, still in beta, it works on most mobile devices including pads but with iPhone 8 specifically there are a few defects are being worked on due to the device itself.
Our per-member notification portal is now being used by large spaces, to name a few; StartHub Miami, Firm VO and Intelligent Offices. *Hasan Mirjan* *SphereMail <https://api.nylas.com/link/9cdjbgfl3x3s7igf4q4s92wk4/4txorb8r4c1bjqfah1yqor9o4/1?redirect=aHR0cDovL3NwaGVyZW1haWwuY28%3D>* 1619 4th Street, Santa Rosa, CA 95404 O: (888) 818-6477 x301 M:(310) 622-3687 - M:(415) 316-4423 *PATENT PENDING U.S. 62672753* On Wednesday, June 20, 2018 at 5:58:15 PM UTC-7, Barbara Sprenger wrote: > > Hi all. We're starting to work with Spheremail. The scanning feature that > Alex is asking for -- you take a picture, it posts directly to the member's > account -- is supposed to be ready shortly. At the moment, it's pretty > quick. You start typing the member's name or mailbox, and it autofills. > Then you start typing who it's from, and that autofills. On to the next. > The member can then click whether to toss, scan, hold, etc. I also just > tried out the remote notarization service through them, and it worked > really well. And we've set up VoIP phones through it, too, but only to test > so far. Pricing is really good on that. > > On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote: >> >> Hi everyone. If you accept mail for your members what is your process for >> letting them know they have mail, how do you keep the mail and do you have >> a log to show when they were notified and when they picked up mail? I am >> having an issue with a member saying they received a notification email >> from us that they had mail but then coming in and it not being in their >> folder. We have a log through COBOT of all emails sent to members and do >> not show that an email was sent to them. Just curious what your process is >> for mail pick up and notification. Thanks! >> > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
