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-----Original Message----- From: Langenkamp, Stephanie [mailto:[EMAIL PROTECTED] Sent: Monday, August 29, 2005 8:36 AM To: Marvin Perez; [email protected] Cc: Smith, Susan Subject: RE: How do you handle proctoring? Approval request for list: <[email protected]> from user: <[EMAIL PROTECTED]> Kathy -- We have definitely been dealing with this problem and have addressed it with a major tightening-up of policy plus a $10.00 per test proctoring fee. I can send you our whole "packet" of proctoring materials. We spent a lot of time working on these new forms and procedures. The highlights included the following: --$10.00 fee --We only accept and return exams via regular mail (no online exams and no special delivery arrangements and no faxes) --Exams must be taken within 2 months or they will be destroyed. All of this sounds really harsh, but we have also encountered some incredible hassles and can see that it will only get worse in the future. We are aware that we will probably have to revisit the "no online exams" issue from time to time, but for now we are not happy with the way the online process works -- it is amazing how many hassles have arisen. I have contacted the testing centers at UT, ACC and TxState and our policies/prices hold up well by comparison -- especially when you factor in the idea that students can take exams here 7 days per week. --Stephanie Langenkamp San Marcos Public Library -----Original Message----- From: Marvin Perez [mailto:[EMAIL PROTECTED] Sent: Monday, August 29, 2005 8:14 AM To: [email protected] Subject: How do you handle proctoring? This is a message from CTLS-L. Selecting "Reply" will send a message to the originator. Selecting "Reply to All" will send a message to the entire list. --------------------------------------------------------- Originally from Kathy Carter at [EMAIL PROTECTED] -----Original Message----- From: Kathy Carter [mailto:[EMAIL PROTECTED] Sent: Saturday, August 27, 2005 4:52 PM To: [email protected] Subject: How do you handle proctoring? Approval request for list: <[email protected]> from user: <[EMAIL PROTECTED]> Dear fellow CTLS members, Do any of you have written policies for test proctoring? Do you charge a fee? How much? In the past we have been asked to proctor tests a few times a year and it was a simple process. The test was sent to us, a librarian signed the forms, handed the test to the student and mailed it back in the self-addressed postage paid envelope. It was a service we were glad to offer since there is no place else in town that does this. Apparently that simple process is now way to quaint. In the past few months we have received tests by e-mail, fax & .pdf files. One student was ill and by the time he got here to take the test it had to be over-nighted back and a staff member had to scramble to get the package ready and race to the post office to mail it at a cost of $13.50. The student was shocked at the cost but did pay the money back. Another out-of-state-school sent 6 tests that will take their student the next year to complete. We are now responsible for keeping up with test packets until the student need to take his exams. Is this sort of thing happening at your libraries? I believe my librarian has another hat to wear: adjunct professor. Thanks for your help Kathy Carter Fayette Public La Grange
