I used to work for charter. Make sure any splitter your modem is off of will handle frequencies between at least 5 Hz to 1000 MHz. If you have digital boxes and you have tiling images on your digital channels, there is a high band signal level problem which includes their internet channel. If you don't, try taking your modem to where you find the cable coming in your house and you will see a ground block. It looks like a splitter but only has 1 input and 1 output. Hook your modem up straight from the ground block and see if you get a solid "ready" light. If not the problem is either outside which is charters problem or it's the modem. I would start there in any case.

Bob


trisha wrote:

I have no idea how to test it, but when the cable guys came over they
had some device to check the lines.  I didn't ask what it was.  They
connected up the line going right into my modem and tested it, as well
the line going into the 3 way splitter.  So, there is something out
there to test it, but I don't know what it is called.  If you are still
having problems with your ready light blinking, I would call cable over
there to come check your lines.


On Fri, 2004-10-22 at 11:56, Robert Citek wrote:


On Thursday, Oct 21, 2004, at 13:50 US/Central, L. V. Lammert wrote:


What you need is a basic signal strength measurement, .. didn't see anything on the RS web site, however,. . if you have any hams locally you might ask one of them if they have any test equipment.


Anyone here know how to do this or have a tester?

Regards,
- Robert

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