Jools,
Friday, May 30, 2003 you wrote:
JC> This is waht Spamcop have to say about how their system works:
JC> http://mailsc.spamcop.net/fom-serve/cache/297.html
JC> look at number 7 especially:
JC> 7. If a host has only 1 SUBE report against it, it will not be listed.
JC> (SUBE is Supposed Unsolicited Bulk Mail)
JC> We are quite aggressive in blocking spam and use ROUTETO a specific
JC> account for Spamcop blocked email, I find that 99% of the time it is
JC> accurate with very few false positives.
What they say and what they do are two different things.
We have been listed only once by SpamCop but have had to
investigate numerous SpamCop incidents.
In these incidents there has never been more than one report -
always one single message filed by a complaining recipient. In
none of these cases was the message sent from our server but the
message contained a URL pointing to a web site on our servers. At
least in one case I am pretty certain the complaint was filed as a
harassment technique.
The one time we were listed resulted from a single incident also.
It was the result of a complaint filed by one of our own clients
who submitted one of HIS OWN messages to SpamCop. It was a
mistake on his part obviously but we were listed for about 2 or 3
hours and mail was disrupted during that time.
Obviously you can do what you want regarding SapmCop but I and
many others can attest that they do make mistakes and they do list
innocent bystanders.
Now in their defense I will say they are pretty good about
responding to my messages and they have always done the right
thing. But it is still time consuming and disruptive to have to
investigate each incident. Their system is much too easily used
for malicious purposes.
Terry Fritts
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