Just before bringing our 3rd server into the fold, things quieted down. While I've already ordered 2 new dual processor 1U's, I want to par down (if not eliminate) the variables invovled:

1) If an external DB query slowed things down, delaying each Declude process, would Declude still show high CPU consumption while waiting and would the graph still be pegged? If not, is there any situation external to my server that would?

No -- the Declude process should not show high CPU usage in this case.


2) Is it possible for Declude to be consuming CPU cycles while idling for some other reason?

No. Declude uses the "Sleep()" command, which gives up CPU cycles to other programs (and will prevent the Task Manager from showing CPU usage in Declude during idle times, such as when Declude JunkMail is waiting for an external or DNS-based test to complete).


3) If something else is running in the background, eating cyles, does Declude 'look' like its working harder?

Not that I am aware of.


4) If a user (or users) all received masses of attached files (say multi megabyte), would this slow things down in the way described?

It could. However, in this case, the main CPU usage would be Declude Virus decoding the attachments. Even so, it should take a lot of large files to see 100% CPU usage for an extended period of time.


5) When a new client reports having 30 users, whats the best way to decipher if this is the case? Is there a log analyzer that inventories unique addresses (understanding that 1 user can have many addresses).

In this case, you may want to try our free Domain Lister tool (at http://www.declude.com/tools ), which you can run from a command prompt as "domlist -list", which will (among other things) list all the users/aliases for a domain. It doesn't show the count, however.


-Scott
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