Hi Scott:

I really admire your dedication behind your product and that you are
available for "ad hoc" communication at all times.  Thank you for that.

However, I believe that there could be some better way of "systematic"
communication of any changes to the software, the configuration files, knows
beta caveats, etc.  I believe I follow this list pretty consistently, but I
certainly missed the announcement that the "Spam Routing" test has
effectively become deprecated (e.g., you consider it obsolete, it's using
invalid country data and you see no sense improving its reliability).

I would be very nice if you could share these "updates" with your customers
so that we can consider your product decisions in our configurations.  As
happy as I am with Declude, I am occasionally dismayed how these things come
to light accidentally, seemingly only after "probing" for the information. 

For what it's worth, I still flag about 11% of incoming mail with SPAM
ROUTING.  The false positive rate has been low - so it's doing an excellent
job of "pushing" some SPAM over the threshold. Certainly much better than
many RBLs!  But, if I know that it relies on "wrong" information (based on a
developer's decision) and there is not intention of fixing this, then I'll
have to make a mental note to monitor this test and possibly lower the
weight.

I hope I am somewhat successful in relating this point as constructively as
possible.

(I'm confused about your remark about the GeoLocation extra setup - I don't
recall any complexities?)

Best Regards
Andy Schmidt

H&M Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206

http://www.HM-Software.com/


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Tuesday, December 16, 2003 04:05 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] MSG Failed Routing. Why?



>if we use COUNTRIES, I can display the list of countries (not just
>regions?) in my email templates?

Yes.

>Are you saying that the routing test uses a different lookup than the 
>COUNTRIES variables?

Yes.

>If so, would it make sense to upgrade the routing test
>so it uses the same information as COUNTRIES?

No.

There are several reasons for the "no" on this one.  First, I would guess 
that only about 10% of our customers are using the geolocation (because of 
the extra work involved in setting it up).  Second, legitimate E-mails are 
more likely to pass through another country between the source and the 
destination.  Finally, the days of spammers using U.S. dialup accounts to 
send spam through overseas open relays are just about gone.

The ROUTING test was very useful several years ago, but as spammers have 
gotten smarter (or more inclined to break laws/morals), it is becoming more 
and more obsolete.

                                                    -Scott
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