Do we need Imail 8.2?

Its besides the point.
We do pay for service agreements and we do expect and demand that the software we pay for.

When an error that shuts down the mail server is found it must be fixed ASAP.
waiting for over 2.5 months so far is unacceptable.

I assume that Declude will extend our service contracts for the time when they had a faulty product on the market.



Markus Gufler wrote:

I've running  Imail 8.15 and the Declude 1.82 here and everything is running
fine.
Do you realy need Imail 8.2?

Declude as a multi-threaded service sound very promising.
Markus



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Heimir Eidskrem
Sent: Tuesday, August 23, 2005 3:32 PM
To: [email protected]
Subject: Re: [Declude.JunkMail] IMail 8.02


Its been over 2.5 months to fix a problem that is mission critical for many of us.
Pleased with the result?
Sorry but this is getting stupid.
Pleased with the result will be its working.
It means it does not crash our server.
It means we keep our clients.

It sounds like Declude is making a *new* version instead of fixing the problem now. I really dont have time to wait until Declude thinks they have a better product - I need a working product now.

Amazing how fast a company can go down the tube.
Mine included when products does not work.



Bill Billman wrote:

It does appear that some people have been missing the
updates regarding
the Declude/IMail 8.2 situation.

Declude has been working on a new version in order to deal with the changes brought about with the introduction if IMail 8.2. This has involved some major changes to the application and to quote
Scott Perry
'Although it is taking a bit longer than expected, I think
you will be
pleased with the results.'

The next version of Declude will execute as a multi threaded Windows service. The configuration files and logging will remain as is so there will minimal effort to upgrade.

Internal testing is underway and there are plans to enter
open beta soon.
Bill Billman

Director of Engineering
Declude - internet security software
978.499.2933 office
603.930.4886 mobile
978.477.8930 fax
[EMAIL PROTECTED]
www.declude.com



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Heimir Eidskrem
Sent: Tuesday, August 23, 2005 12:32 AM
To: [email protected]
Subject: Re: [Declude.JunkMail] IMail 8.02

I just noticed that it was posted June 5.

Whats the deal?
2.5 months later and no update?

Bring back Scott please.
This is not good enough.



Heimir Eidskrem wrote:



Well, good to know.
I spent this weekend troubleshooting this problem.
Our SMTP process would blow up then the SMTP becomes unresponsive.
Almost like tar pitting.

I wish I had known this Friday :(

I hope this is the number 1 priority for them.

Heimir

Darrell ([EMAIL PROTECTED]) wrote:

Declude posted this a couple weeks back and are still working on testing the new version that resolves the issues with 8.2x http://www.mail-archive.com/[email protected]/ms
g24792.htm
l
Darrell
----------------------
DLAnalyzer - Comprehensive reporting for Declude Junkmail
and Virus.
Download it today - http://www.invariantsystems.com Orillia ProNet Administration writes:

Hi. I am running Imail 8.15hf2 as my mail server and
Declude 1.82.
I want to upgrade
to Imail 8.21.  any issues with that and Declude 1.82?
--
Regards,
Orillia ProNet Administration
Orillia ProNet
22A Colborne Street West
Orillia, Ontairo
L3V 2Y3
705-329-3949
[EMAIL PROTECTED]
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