RE: [Declude.JunkMail] [139-0B9B7BC7-18FF] Declude not inserting headers and Marking

[John T \(Lists\)]

Title: Message

Erik, I fail to see any where in David’s response to you where he is telling you to upgrade to version 4. You post also shows your lack of understanding on the licensing for version 4.   As for the actual problem, I have seen this but as David has said every message was spam and had broken headers. So, while I would like to see it fixed, it is no where on my priority list of what I want to see fixed/changed from Declude.   As for version 3.0.x, I have been running it for quite a while without reverting back.   IMHO, it is in very poor taste to post your message here. Barry’s contact information is readily available and if you have issues with Declude you are free to contact him directly.   John T eServices For You   "Seek, and ye shall find!"   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Erik Sent: Tuesday, March 07, 2006 4:42 AM To: [EMAIL PROTECTED] Cc: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] [139-0B9B7BC7-18FF] Declude not inserting headers and Marking   Another question:  Why should we upgrade to 4.0?  You charge more for this version as it's a canned package that we don't need.  What do you mean by "since it does not appear you have upgraded to v 4"?  Are you forcing everyone to pay more for the same product in order to have support?   From others on the list, this problem exists in any of your versions.  2.06.16 runs with us with the exception noted below.  Your 3.0X version does not work with us.  Every time we've installed it; we've reverted back and from others on the list; it appears it is also the same.   It is our understanding that your provide support to those that have a SA with you.  We pay you for this.  Our SA is current and has been since 2001.   Please explain your words.   -Erik   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, March 06, 2006 7:19 PM To: [EMAIL PROTECTED] Subject: [139-0B9B7BC7-18FF] Declude not inserting headers and Marking Erik, Our tracking and fixing of bugs is done on the latest version of Declude. This would be v 3.0.6 (since it does not appear you have upgraded to v 4). You will have to install the latest v 3 of the software and report whether you continue to experience this issue. As for the broken headers in general, all instances we have thus far seen of this have been spam sent from broken email clients. Because of the way the emails are processed, making changes at the present time to the header handling creates a high risk of causing serious problems elsewhere in the email. We are in the process of making several changes to the software, among which we have included a complete retooling of the header handling. David Franco-Rocha Declude Technical / Engineering From: "Erik" <[EMAIL PROTECTED]> Sent: Fri, 03 Mar 2006 22:12:23 -0500 To: <[EMAIL PROTECTED]> Subject: Declude not inserting headers and Marking Hello, In a discussion on your list for the thread: "Re: [Declude.JunkMail] Damaged Image Files": Attached is an email with the "broken" image mentioned as well as our Imail log and Declude log of that email. The email "passed" through Declude and did not insert any Declude headers or marking. Note that this email was forwarded; but it was forwarded to another "virtual" domain on the same server; same Imail, same Declude. Running Declude version 2.06.16 / Imail 8.22 -Erik