The error message to me implies that for some reason, the recipient mail
server was not able to finish processing the receipt of the email. I am
guessing that some "spam" mechanism is not gracefully ending the process.
But this suggestion of low disk space is pretty good!
Defining the issue would be much easier if someone on the recipient end was
willing to participate. The emails are going through again though we have no
idea exactly why.
thanks, Darrell.
J
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Tuesday, September 05, 2006 3:15 PM
To: [email protected]
Subject: Re: [Declude.JunkMail] 451 Requested action aborted
John,
Is it possible this is a disk space issue on the remote end..
Remote host said: 451 Requested action aborted: local error in processing
(message save)
Darrell
-------------------------------------------
Check out http://www.invariantsystems.com for utilities for Declude, Imail,
mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI
integration, MRTG Integration, and Log Parsers.
John Moore writes:
thanks, John.
I asked the client to add our emails to their address book and since then
the email is being delivered again.
still no support or help from their helpdesk or IT...
J
_____
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John T
(Lists)
Sent: Tuesday, September 05, 2006 2:28 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 451 Requested action aborted
Nothing to do with Declude as this is SmarterMail attempting to deliver
the
message. Declude only scans and acts on the message and then "gives" it
back
to SmarterMail.
John T
eServices For You
"Seek, and ye shall find!"
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, September 05, 2006 11:31 AM
To: [email protected]
Subject: [Declude.JunkMail] 451 Requested action aborted
We are using Smartermail 3.x with Declude 4.x and Message Sniffer running
on
W2K3 and not using any outgoing mail filters in our Declude config. We are
not using Hijack. Late last week, we started getting undeliverable emails
to
a client (only happens with this client - any emails at their domain) with
the following showing up in the returned email:
Could not deliver message to the following recipient(s):
Failed Recipient: [EMAIL PROTECTED]
Reason: Remote host said: 451 Requested action aborted: local error in
processing (message save)
In the SmarterMail log it looks like this:
09:40:46 [05438] RSP: 220 mg2 SMTP; Fri, 01 Sep 2006 09:41:49 -0500
09:40:46 [05438] CMD: EHLO smmail.ourdomain.com
09:40:46 [05438] RSP: 250 mg2 Hello
09:40:46 [05438] CMD: MAIL FROM:<[EMAIL PROTECTED]>
09:40:46 [05438] RSP: 250 <[EMAIL PROTECTED]>... Sender ok
09:40:46 [05438] CMD: RCPT TO:<[EMAIL PROTECTED]>
09:40:46 [05438] RSP: 250 <[EMAIL PROTECTED]>... Recipient ok
09:40:46 [05438] CMD: DATA
09:40:46 [05438] RSP: 451 Requested action aborted: local error in
processing (message open)
09:40:46 [05438] CMD: QUIT
09:40:46 [05438] RSP: 221 mg2 closing connection.
They are a city govt agency and their help desk/IT support is unwilling to
help at this point as the problem "has to be on our end".
Is the problem something with Smartermail or Declude?
or on their end?
It seems to be only with their domain and we have not had any similar
complaints from any other clients to any other domains.
thoughts?
Thanks in advance.
John
John Moore
305 Spin, Inc.
511 S Ohio Avenue
Sedalia, MO 65301
660.827.3056 office
660.829.3056 fax
660.221.1301 cell
www.305spin.com
Technology Solutions for Growing Brands Since 1993
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