Steven Noels wrote:

On 02 Feb 2004, at 15:16, Geoff Howard wrote:

Jorg Heymans wrote:

yup, and would be good to do this *before* their customers start disclosing confidential data to the list.


In Dutch?

Geoff

Geoff Howard wrote:

Who is currently moderating the users list? I'd suggest we consider rejecting emails related to the Factium product, politely pointing them to the proper contact information.


Andrew and I are doing the moderation ATM. I have been moderating all the Factium mails through. I have called Factium this morning to inform them of the problem: "They would look into it." Rest assured that that I'm following up closely and do not intend to disclose real confidential info.

IMHO, we should get rid of this too-fancy feature of the default error pages. Users who arrive there and can't figure out what to do next should not get in touch with any of the Cocoon lists, but with their consultants/developers/whatelse.

How about dropping the mailto: link for the 2.1.4 release?

I'd sort of agree. The problem is that the same error page is presented to devs while they are trying out samples, where that sort of message is useful (even if it should be tweaked). I guess we could expect that a developer would know where to look for help when an error occurs and we could omit it entirely.


An alternative would be to have the email, or even the whole message block be a configurable setting which would be easy for admins to find and customize while they are cutting and pasting that sitemap snippet (presumably what they've done).

Geoff

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