Hi Frank, >> http://test.openoffice.org/help >> http://support.openoffice.org > > It (@test, ed. Maarten) does the job *much* better but it currently has less information than the support page.
True, and less information is exactly what I intended to accomplish... overwhelming users with an infinite number of options to find help makes figuring out where actually to find help incredibly difficult. > One thing I am not sure about is how to > define the term "support". It seems like you subsume all sorts > of help someone can get for resolving problems with the software. True. > The question is whether this page should be the primary hub > for leading people to documentation resources or if the page > should point to the main documentation page (on the web or on > the wiki) and make the refinement there. I don't know. Well, I don't know of a good hub yet that has the right balance between simplicity and still listing the most important sources of information. If you have one ready of course, I'm happy to point to that page... it is not that I love replicating work done already :) > I will put my feedback to the wiki page on > http://wiki.services.openoffice.org/wiki/Website/Content/help Thanks, first change by someone else than me!... btw smart to include 'F1' ;)... almost too obvious! And all other links were welcome additions as well... although we should be careful with not recreating the old support page again with too many links... > I like the side note style with the bird. On the support > page, you mention the possibility of getting professional support. > Where will this point to? No page created yet... but merely a demonstration of reusing the same element on different pages (it was designed originally as an element that could be used on the front page... I think we can make it into a recurring element that promotes/highlights certain areas. If you have a suggestion for such a page... just write it up in the wiki or somewhere else, and we can link to it. Btw... in the end I hope this effort can replace support.openoffice.org ... (altough maybe keeping the current page as a overview page)... we have to be careful not duplicating efforts everywhere... g., Maarten --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
