On 12/02/2014 02:29 PM, Andrea Pescetti wrote:
> There's an app for Apple devices called Quick Office Pro. It is totally
> unrelated to OpenOffice project and code. A link to it is
> https://itunes.apple.com/gb/app/quickoffice-pro/id889011512?mt=8
>
> They link to http://openoffice.org for user support. This results in
> many off-topic requests to the users list and in damage for the
> OpenOffice reputation; also, the app is not free, so they ask for refund
> and confuse our users. (We are trying, by the way, to get that app
> removed from the store, but it's a parallel course of action).
>
> Moderators on the users list have been considering to reject messages
> related to "Quick Office Pro" and to accompany rejection with a message
> explaining that OpenOffice has nothing (at a project level or code
> level) to do with Quick Office Pro, that the Quick Office Pro developers
> are abusing our support channels and that users should report the app to
> the Store where they bought it.
>
> Since there are concerns that the power to decide what to reject can be
> too subjective, I'm asking that we (subject to lazy consensus) agree
> that "Quick Office Pro" posts can be rejected with the explanation note
> described above. This will get irrelevant messages out of the list and
> avoid dangerous misunderstandings: I've personally replied to several
> such posts and I've seen other users get confused and believe that the
> reports applied to OpenOffice instead of Quick Office Pro, thus leading
> to even more confusion. A well-written rejection notice can be much more
> effective.
>
> If you have very, very valid concerns against this please speak up;
> otherwise I recommend that you realize that we virtually anything else
> is more important than Quick Office Pro, so if you, unlike me, have a
> lot of free time, you can spend it in more productive ways!
>
> Regards,
> Andrea.
+1 on this proposal. And...
I think we should be contacting Quick Office Pro about changing their
support information if we haven't already.
>
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