> On 02 Dec2014, at 18:23, Kay Schenk <kay.sch...@gmail.com> wrote: > > > On 12/02/2014 02:29 PM, Andrea Pescetti wrote: >> There's an app for Apple devices called Quick Office Pro. It is totally >> unrelated to OpenOffice project and code. A link to it is >> https://itunes.apple.com/gb/app/quickoffice-pro/id889011512?mt=8 >> >> They link to http://openoffice.org for user support. This results in >> many off-topic requests to the users list and in damage for the >> OpenOffice reputation; also, the app is not free, so they ask for refund >> and confuse our users. (We are trying, by the way, to get that app >> removed from the store, but it's a parallel course of action). >> >> Moderators on the users list have been considering to reject messages >> related to "Quick Office Pro" and to accompany rejection with a message >> explaining that OpenOffice has nothing (at a project level or code >> level) to do with Quick Office Pro, that the Quick Office Pro developers >> are abusing our support channels and that users should report the app to >> the Store where they bought it. >> >> Since there are concerns that the power to decide what to reject can be >> too subjective, I'm asking that we (subject to lazy consensus) agree >> that "Quick Office Pro" posts can be rejected with the explanation note >> described above. This will get irrelevant messages out of the list and >> avoid dangerous misunderstandings: I've personally replied to several >> such posts and I've seen other users get confused and believe that the >> reports applied to OpenOffice instead of Quick Office Pro, thus leading >> to even more confusion. A well-written rejection notice can be much more >> effective. >> >> If you have very, very valid concerns against this please speak up; >> otherwise I recommend that you realize that we virtually anything else >> is more important than Quick Office Pro, so if you, unlike me, have a >> lot of free time, you can spend it in more productive ways! >> >> Regards, >> Andrea. > > +1 on this proposal. And... > > I think we should be contacting Quick Office Pro about changing their > support information if we haven't already. >
+1 to get “them” to stop sending folks to us. But the issue is not so simple….. and requires some contact with Google and also Apple, I think. The story is interesting. Actually, I’m kind of surprised they are doing this. But also a correction. The ® name for them is “Quickoffice®-Pro”. They were acquired by Google 5 June 2012, and on 29 June 2014, after having digested them, Google discontinued the app from its Google Play and App Stores.* Supposedly, and I had thought this, Google made it all free and integrated into its Docs. Indeed if you click on the official Website given us by Wikipedia, you’ll find yourself in Google land. Not so if you click on the link Andrea put out. Click on the “Lee Elman Web site” or the “Quickoffice® - Pro Support” links and you’ll get… us. Lee Elman is also hard to track down, at least if you only spend 10 seconds. I looked at the Lee Elman in LinkedIn who also does “One Nation TV” (listed on the link Andrea sent as also made by the same maker as Quickoffice), and got this guy who is the COO of One Nation TV in NYC, NY, and who does not list at all any mention of Quickoffice, let alone Google. Who then is getting this money? I mean, once, long ago, and well prior to the acquisition by Google, I downloaded the free version of Quickoffice but surely there are those who are paying for it… and who’s getting it? Recall, this product was one that Google acquired and incorporated into its *free* Docs. Apple’s iTunes Store is notorious for mixing payment, product identity, and so on. In this case, the issues are complicated by the fact that this is for iOS and not Android, though Google Docs works fine on iOS. It’s further complicated by them (whoever they are) sending people to us (we know who we are, at least). And it’s further messed up by question mark: who’s getting this money? That’s not really of our concern, but is of concern. I would recommend contacting Apple, Google. I tried already to connect with Lee Elman via LinkedIn and will send him a friendly query, to find out what’s up and is he responsible for sending people to AOO…. I’m curious. Best louis >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: dev-h...@openoffice.apache.org >> > > -- > ------------------------------------------------------------------------- > MzK > > "One must still have chaos in oneself to be able to give birth > to a dancing star." > -- Friedrich Nietzsche > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
