Users are use to pastebins, this is what they are told to use in IRC and not just with our distro. I agree pastebin don't work for bugzilla so Danilo and Daniél are hitting the nail on the head with teaching them not too.
On Fri, Sep 23, 2011 at 5:11 AM, Danilo Pianini <danilo.pian...@gmail.com>wrote: > Agree with Daniél. It's just important to help people to help us: so > we can choose the rules we desire, but we are responsible to correctly > help them with their reports. > > Fabio, I understand you are getting upset of people using > pastebin+bugzilla and making tons of mistakes, but instead of > replying: > "Thanks for using Pastebin with Bugzilla. > The stuff you pasted is now gone forever. > Smart, huh." > > You could have replied: > "Please don't use Pastebin with Bugzilla, or the stuff you paste will > be lost and your bug will be marked as INVALID. Please attach your > files to this bug report, and read carefully the instructions > available at <LINK>." > > Many users have never seen a bugzilla before, maybe they neither know > how a pastebin works, we cannot require users to born with bult-in > knowledge. I know dealing with ignorance is irritating, but it's > necessary. > > BTW, for this very specific issue, a bot with the above fixed reply > acting every time a *pastebin.* pattern is detected would work IMHO. > > > 2011/9/23 Daniél Lecoq <cu...@curzed.net>: > > In my opinion, as long as it's clear for the users that they should use > > "this" and not "that" because "that" expires. I see nothing wrong with > > making "that" invalid. But it should be clear that they should use > > "this" instead. > > > > On 09/23/2011 08:35 AM, Fabio Erculiani wrote: > >> On Fri, Sep 23, 2011 at 8:06 AM, James Cook <azerth...@gmail.com> > wrote: > >>> Does that mean that because the sabayon.org redesign will invalidate > >>> broken links due to URL changes and those will also be marked invalid? > >>> Seriously if thats your logic you just invalidated our own forums for > >>> use in reference in the bugtracker. > >>> > >> Stop trolling now. > >> > >> > > > > > > > > > > -- > Ing. Dott. Danilo Pianini > > Site: http://www.danilopianini.org/ > Phone: +39 320 41 36 573 > Skype: dany.sk > > > -- KJS ~wolfden~
