I happen to have the (perhaps unpopular) opinion that CoC enforcement should 
tend towards a light hand, and in most cases where an issue arises it is 
usually not the intent of the offending part to offend -- and more often than 
not no actual offense is taken.  Public correction is often more harmful to the 
community harmony than the actual incident.  I also have the (perhaps 
unpopular) opinion that vigorous CoC enforcement has the distinct potential to 
do irreparable harm to a community -- as in all things balance is better.

I think it therefore makes sense to limit corrective actions (including those 
reprimands or reminders) *and* enforcement to a conduct team, which should be 
made up of folks who are broadly trusted not to create a police state around 
thought control and expression, and who have an interest in ensuring that the 
community is welcoming for everyone.  Strongly judgmental persons or those or 
who are likely to take offense at minor slights are probably not the best 
suited to the role.  It should be persons who themselves are thick skinned, 
while reasonably sensitive to the feelings of others -- and persons who have 
demonstrated an ability to communicate without giving or taking offense 
themselves. It's also important, I think, that it be a committee, and ideally 
should itself be diverse if possible.

All that said, it is *sometimes* (rarely!) appropriate that a public reply made 
-- for example in egregious cases, where one party clearly and willfully steps 
over the bounds.  Or is a repeat offender, and disruptive to the harmony of the 
community or is creating an unwelcoming environment.  In those cases, I think 
it is *especially* important that the correction *not* come from random 
community members, but from someone acting in some sort of official capacity.  
It's important that nobody becomes, or is perceived to become, some sort of 
vigilante.  This is particularly true if conduct violations may lead to other 
more serious consequences.

 - Garrett



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