>> - Is it really necessary to require a description?
>
> I think so, yes. Looking at the picture, I can't work out what I am
> looking at and therefore don't know what the problem is. I imagine
> (correct me if I'm wrong) that there will be a series of sort/redirect
> steps by the council so that the report gets to the right person.

+1 from experience with FillThatHole reports: the email we send rarely  
makes it further than a customer support centre, where someone enters the  
basic details into a support database and the rest gets lost. Then  
sometimes we get a reply asking for further details that were there in the  
original message...

Anthony
-- 
www.fonant.com - Quality web sites

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