Hi, Thanks for the detailed report.
On Mon, Oct 17, 2016 at 11:30 AM, Vincent Massol <[email protected]> wrote: > Hi devs, > > Over the weekend I asked my brother in law (who doesn’t anything about > XWiki) to test it and give me some feedback. He did this test with me next > to him so I could observe and ask him what was going through his head. > > I’m sending below a summary of the session. We now need to address each > point and see what we want to do to improve the situation. > > The Setup > ======== > > * HSQLDB/Jetty already setup with an Admin user already logged in. > It's because you had the credentials in the browser's cache. Otherwise we ask for them. > * I had made the Admin user a simple user. > XE-1580: Change the user type for the Admin user to 'simple' http://jira.xwiki.org/browse/XE-1580 > * I later realized that I had forgotten to remove my local cookie on my > computer and he didn’t have the Tour. Thus I don’t know if he’d have read > it till the end of not. > * I asked him 2 things only: > ** Create some new pages > ** Modify the home page > > The Feedback > =========== > > * First thing he wanted to do was to switch the UI to French (he’s > French). He looked for his user profile, found it, and couldn’t find a way > to change the language. Fail. I had to tell give him the hint that language > was a global wiki-level setting and I had to do it for him. Other feedback: > The French translation for the language settings is really not > user-friendly and needs to be changed, it’s currently “Localisation”, which > is too technical. > XWIKI-6402: Separate Interface language and page language settings. http://jira.xwiki.org/browse/XWIKI-6402 > * Then he said he spotted a bug. The home page had a title of “Home” in > French instead of “Accueil”. > > * He looked around in the UI and at some point he clicked on Page > Administration on the home page. This opened a UI with a title of > "Administration : Main”. He asked: “what is Main?”. Indeed he was on the > home page that was entitled “Home” and suddenly he was shown “Main” which > 1/ was in English and 2/ didn’t mean anything to him. > We have several inconsistencies for the naming (Indexes, etc.). I agree they are confusing. > > * Then he went on to create a new page and initially was looking for that > in the drawer in the Wiki Administration UI… At some point, I had to tell > him to stop and I created a simple user for him (that is not Admin so that > he couldn’t do in the wiki administration - I should have started with this > probably although we need to fix our issue that first time users are > admins). Once this was done he was able to quickly find the “+” to create a > new page. > > * However, he wanted to create a structure with a “Domain” folder and some > pages inside that folder. He saw the Tree in the Navigation Panel and saw > that it was hierarchical and thus he wanted to do the same and create that > “Domain” folder first. So he cancelled the Create Page UI since this was > about creating a page and he wanted a folder. He then found the “Children > Pages” entry in the “More” menu. Note that in French it’s badly labelled as > “Enfant de XXX” which was weird to him (FTR it’s also invalid > grammatically, missing an “s” for plural) but he understood it was related > to children page he suggested “Sous-pages” as a better translation). So he > clicked on it and he saw a form displayed (actually it was the filter of > the LT UI). And he started typing “Domain” in the text input but nothing > happened and he was puzzled. > > —> When you look at the children LT for a page not having children, you’ll > see that we should improve the UI. It doesn’t even say that’s it’s empty > and that there are no children pages… > > * At this point he was a bit stuck and couldn’t understand how to create a > folder. I had to tell him that in XWiki you could created hierarchical > pages and that there’s no notion of folders (I didn’t want to explain the > concept of Spaces especially since he hide this in the UI). He mentioned > that after 20 years of Microsoft practice, everyone understands the concept > of folders and files and that it’s hard to understand that we only have > hierarchical pages. He suggest that we may want to have 2 “+” buttons next > to each other (like “+” and “++” or some other visual with a tooltip of > “Créer page” and “Créer sous-page"). One to create sibling pages and > another one to create children pages). In his head, the default when you > create a page is to create a sibling page, not a sub-page. > * After this he was able to create his pages (note that he used > immediately the templates we provided for his test and selected the > Encyclopedia template). > > * He noted that the icon for Rename/Move/Delete was weird and he didn’t > understand the relationship between the actions and the icon which is the > one for settings (the cog). He suggested to use something different like a > rubber (which incidentally I see that it’s missing from > http://design.xwiki.org/xwiki/bin/view/Proposal/XWiki+Icon+Set and we > need to add it). FYI he was no longer Admin at this point so the “Page > Administration” entry wasn’t visible. > Not sure about the rubber icon. > > * When he edited his first page, he quickly told me that that the “Save” > buttons are way too hidden (they’re usually not even visible when you edit > if you don’t scroll down). He was expecting them to see them at the top, > close to the page menus. He suggested that we should have a horizontal bar > that stays always visible when you scroll down and that contains the save > buttons. > There are several problems with the bottom horizontal bar for responsiveness and display of panels in mobile mode. > > * At this point he created a hierarchy of pages and then wanted to move > some page around to test this feature. However he could find the menu entry > to do so. He could easily find the move, copy and delete entries but that’s > not what he was looking for. The reason is that the French translation is > “Renommer”. On English I see that we’ve now renamed it to > "core.menu.rename=Move / Rename”. But the French translation is still > “Renommer”. When I suggested to have “Renommer / Déplacer” to him he said > that he’d simply call it “Déplacer” since for renaming a page he doesn’t > need to go to that screen and he can simply edit the page and change the > title. He said it’s fine to leave the ability to change the title on the > Move UI but that it was just a nice bonus and not the main goal of this > screen in his opinion. > > * On the Rename UI screen, he started by clicking in the source > breadcrumb, and he was surprised that the browser navigated away. Later on > he realized that the was a target section. At this point he commented that > he expected to see the target first since that’s what he wanted to change. > He also suggested that if would be simpler to use if the target breadcrumb > was replaced by a Tree to choose the new location. > > * When he tried to modify the home page he did it very easily and was able > to put his own content. When I told him that some user find it difficult to > understand that they could modify the home page he said that it’s not the > first thing he’d have done. > > * On the positive side, the navigation panel was really nice for him. He > kept using it all the time to navigate. Thus navigation wasn’t an issue for > him. > > That’s it. Hope we can use this to improve basic user experience. The > biggest item by far is to make users understand that there’s no folder and > that there’s only hierarchical pages. I think I like his idea of the 2 add > buttons (create sibling page and create children page), or something > similar (I guess the Create UI itself could have a different UI to ask the > user clearly if he/she wants to create a sibling or a children page). > So I don't like this idea about the folders. For me is like going backwards to the "Space/Page" separation we had before the Nested Pages. Also the sibling/children separation is strange/'technical'. Thanks, Caty > > Thanks > -Vincent > > _______________________________________________ > devs mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/devs > _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
