Re: Re[2]: Domain delete feature

[Dave Warren]

> You definetely need some "administrative" decision and "very strong"
> policy on that question. If it will be "no deletion at all", ok,
> let it be so, every RSP must consider with that, but it shouldn't
> ever be "case by case".

The company I work for has a similar policy, and this is the way I explain
it to client's.

Our refund policy is that you don't get one.  Period.
* However, we do understand that in some cases, circumstances arise that
will warrant an exception.  This is the exception, rather then the rule.
You should never expect a refund, but there is no harm in requesting one, as
in some cases it will be granted.

The concept being, officially it's "No Refunds" ... But we ARE willing to be
flexible in some cases.   Does that help at all?