> > Policy/procedure was stated to us by Scott Allan.
> >
>
> And Scott Allan is not directly involved with deletions anymore - it's a
> function of Administration coordinated through Support.

Glad to hear there may have been changes.

> Yes, using RRP it's easy - but there's paperwork, we have to check to make
> sure it's a verifiable request, there's RCU's to be refunded in many cases
> - it's not as simple as pressing a button.

Which is what I suggested in my first message.  In order to satisfy ICANN,
you are not allowed to trust any of your RSP's for fear of losing your
accredidation.

> As I said - it's a case by case basis.  We don't turn away deletion
> requests

Once again I'm glad to hear things may have changed.


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