Please find following a draft overview of our "enhanced renewal"
functionality. This document is being released to you in order to solicit
feedback on this feature. As we approach our one year anniversary, it has
become clear to us that we are going to need to provide a higher level of
functionality to our RSPs for handling renewals.
We plan on:
- allowing RSPs to perform renewals from the client scripts
- allowing RSPs to query our systems for names coming up for renewal in the
next 60 days from the client scripts
- providing new views in the RWI, that show what names are coming up for
renewal in 60 and 30 days, and allow single/bulk renewals from these screens
- offering an "opt in" managed renewal service; once configured this
service will automatically send email to the billing contact for all names
that are coming up for renewal for any RSP. This message will be fully
customizable by the RSP. It will send messages out at -60 and -30 days. A
note will be appended to notes field for the name record to show that the
email was sent
- providing an "opt in" daily service that emails a list of names that are
due to expire in 60 and 30 days to the RSP
At the renewal date, if the name has not been renewed, Tucows will send an
email message to the admin and billing contacts, advising them that this is
their final notice, and that if they do not renew the name within 15 days,
they risk losing it. This message will refer them to their RSP for renewal.
RSPs will be allowed to manually stop this message from going out on a "per
name" basis.
The name will automatically be deleted at 29 days past renewal.
If you could send any comments, concerns or questions to me directly (or to
the list) ASAP, I would appreciate it. We will start developing this late
next week.
Regards,
sA
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
