Hello Scott,
I like the general architecture.
The only aspect I disagree with is the ability of the RSP to manually override
the renewal notice after it has become due. I think at that point since the
customer is in danger of permanently loosing their domain name the admin and
tech contact have to be contacted to give them a chance to save it.
ie The RSP may have incorrectly (accidentally) configured the renewal
information, or is intentionally trying to make the customer lose the domain etc
later
David
Scott Allan wrote:
> Please find following a draft overview of our "enhanced renewal"
> functionality. This document is being released to you in order to solicit
> feedback on this feature. As we approach our one year anniversary, it has
> become clear to us that we are going to need to provide a higher level of
> functionality to our RSPs for handling renewals.
>
> We plan on:
>
> - allowing RSPs to perform renewals from the client scripts
> - allowing RSPs to query our systems for names coming up for renewal in the
> next 60 days from the client scripts
> - providing new views in the RWI, that show what names are coming up for
> renewal in 60 and 30 days, and allow single/bulk renewals from these screens
> - offering an "opt in" managed renewal service; once configured this
> service will automatically send email to the billing contact for all names
> that are coming up for renewal for any RSP. This message will be fully
> customizable by the RSP. It will send messages out at -60 and -30 days. A
> note will be appended to notes field for the name record to show that the
> email was sent
> - providing an "opt in" daily service that emails a list of names that are
> due to expire in 60 and 30 days to the RSP
>
> At the renewal date, if the name has not been renewed, Tucows will send an
> email message to the admin and billing contacts, advising them that this is
> their final notice, and that if they do not renew the name within 15 days,
> they risk losing it. This message will refer them to their RSP for renewal.
> RSPs will be allowed to manually stop this message from going out on a "per
> name" basis.
>
> The name will automatically be deleted at 29 days past renewal.
>
> If you could send any comments, concerns or questions to me directly (or to
> the list) ASAP, I would appreciate it. We will start developing this late
> next week.
>
> Regards,
>
> sA
> Scott Allan
> Director OpenSRS
> [EMAIL PROTECTED]
--
Systematic Software
[EMAIL PROTECTED]
(513) 241 3331 ext. 9
http://www.systware.com
