From: "Dave Warren" <[EMAIL PROTECTED]>
To: "Lance Woodson" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Sunday, October 15, 2000 2:51 PM
Subject: Re: New services: forwarding/DNS?


> > I do not yet have DNS services in place for my clients and I do not want
> > OpenSRS to develop these things.  When these services become a
> > commodity, we will all have to continue to develop "other" value-added
> > services to distinguish ourselves.  I have enough to worry about without
> > having to try to outdo and stay ahead of OpenSRS.
> >
> > Once OpenSRS develops these services, what will we develop for
> > value-add?
>
> Real web hosting?


What happens if/when OpenSRS decides to add reseller web hosting to their
offered services too? (That's just a hypothetical question, not a statement
that they will). But if they do indeed provide DNS services in the future, I
see no reason why it would stop there. They could go on to then offer
merchant accounts and web hosting...and more.

I think the concern that some members of this list have brought up is that
if OpenSRS continues to increase the number of services they provide and no
longer stick to domain registration, it will be difficult for one OpenSRS
client to distinguish itself from the next. We will all effectively become
resellers of the same products with only price being the determining factor.
I agree with this concern. If this were to happen, eventually we'd all just
effectively become affiliates of a huge affiliate program but with higher
risk (since we'd have to handle customer billing, tech support, chargebacks,
complaints...)

I don't believe service would vary greatly or be a distinguishing factor, as
if the OpenSRS service in question were to go down (for example, web
hosting), everyone would be equally affected. Just like last night, when
domain registrations weren't working properly. Did one OpenSRS RSP offer
better service than another?



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