We transferred a domain from NSI to OpenSRS for a customer on Sept. 20th,
2000, the domain renewal date was October 26, 2000. The transfer went
through without a hitch.
The customer has now received a past due notice from Network Solutions for
the time period 10/27/2000 thru 10/26/2001. The customer initial response
is confusion, mad at us for not taking care of the situation, and general
disbelief when I explain that the bill is bogus. I have now stabilized the
situation with the customer, now I want to know what is the correct
procedure to deal with this attempt to defraud by NSI.
Does OpenSRS deal with this in any way?
Sincerely,
Chuck Schick
