same thing happened with me and my customer was also confused and mad at me

r/m
----- Original Message -----
From: Biz-Lists <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, November 22, 2000 9:26 PM
Subject: Network Solutions Again.


> We transferred a domain from NSI to OpenSRS for a customer on Sept. 20th,
> 2000,  the domain renewal date was October 26, 2000.  The transfer went
> through without a hitch.
>
> The customer has now received a past due notice from Network Solutions for
> the time period 10/27/2000 thru 10/26/2001.  The customer initial response
> is confusion, mad at us for not taking care of the situation, and general
> disbelief when I explain that the bill is bogus.  I have now stabilized
the
> situation with the customer, now I want to know what is the correct
> procedure to deal with this attempt to defraud by NSI.
>
> Does OpenSRS deal with this in any way?
>
> Sincerely,
>
> Chuck Schick
>

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