We were thinking of placing something to the custom transfer page
to catch customer's eye - telling them IF THEY ARE TRANSFERRING
OUT OF NETWORK SOLUTIONS, to ignore deactivation notices and invoices
as this Registrar is notorious for sending bills and notices even after they
no longer
hold the domain.
Genie
-----Original Message-----
From: Biz-Lists <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Wednesday, November 22, 2000 9:07 AM
Subject: Network Solutions Again.
>We transferred a domain from NSI to OpenSRS for a customer on Sept. 20th,
>2000, the domain renewal date was October 26, 2000. The transfer went
>through without a hitch.
>
>The customer has now received a past due notice from Network Solutions for
>the time period 10/27/2000 thru 10/26/2001. The customer initial response
>is confusion, mad at us for not taking care of the situation, and general
>disbelief when I explain that the bill is bogus. I have now stabilized the
>situation with the customer, now I want to know what is the correct
>procedure to deal with this attempt to defraud by NSI.
>
>Does OpenSRS deal with this in any way?
>
>Sincerely,
>
>Chuck Schick
>
>
