Please don't cross post.
If the domain name is important to you, pay the $35. immediately, and then
transfer it somewhere else, like opensrs. Your logic is sound, but imagine
if you lose the domain,... the $35. is money well spent.
get it right now if it's important.
swerve
> From: "ThunderLine" <[EMAIL PROTECTED]>
> Date: Wed, 22 Nov 2000 22:18:07 GMT
> To: "Biz-Lists" <[EMAIL PROTECTED]>
> Cc: [EMAIL PROTECTED]
> Subject: Re: Network Solutions Again. NS LOGIC
>
> Sorry for the length of this email, but I have to tell you of my experience
> in NS logic.
>
> Cheers,
>
> David James
> ThunderLine
> _________________________________________________________
> I had a domain that expired in July. NS sent their notifications by mail,
> and my client opted not to renew. I wish to register it again through
> OpenSRS; however, NS still has it in their whois and hasn’t released
> it.
>
> After 3 weeks of only "copy and paste" email replies and 45 minutes on hold
> "for the next available operator," I finally got through to a human. And
> here is the story...
>
>
> DELETE THE DOMIAN
> I asked them to delete the domain and I was going to register it through a
> different registrar. I was told that payment is due on the domain in order
> to process any requests. So for NS to delete the domain, I must pay them
> US$35 for the year, so they can delete it and make it available for someone
> else to register.
>
> "Deleting the domain is a 'service'."
>
> Let me review this logic again. In order for the domain to be available for
> anyone to register, I must pay NS $35 to not have the domain registered to
> me, then someone will pay NS another $35 to register it for that same year.
> Isn't this like holding domains hostage?
>
> THE DOMAIN EXPIRED
> I let the domain expire in July. My client did not want it. Now that it has
> expired, I wish to register it again (different client, same business). If
> the domain expired in July, why does NS still have it in their whois and
> why is it not available for others to register it?
>
> NS: "We don't like to use the term 'Expired,' we prefer to say
> 'anniversary.'"
>
> The end of the year to which you registered your domain for... it's "expiry
> date"... is not really its expiry date. It is more of an anniversary date
> for the domain (sounds like the old verbal 'slight of hand'). The
> anniversary of what?
>
> Should you choose not to renew for another year then... it goes into a
> batch file for deletion. When this file is large enough, engineering will
> delete all relevant domains.
>
> The domain expired... I mean, passed its anniversary date 4 months ago.
>
> "This could take up to six months," but this is not guaranteed because
> "engineering" will only delete the domains when the number of domains to be
> deleted is large enough.
>
> NS FACELESS WORDS OF THE WEEK: "engineering" and "anniversary"
>
> DOMAINS HELD HOSTAGE FOR 5 YEARS
> "So in all fairness, if the number of domains takes five years to be worthy
> of the attention of the 'engineers,' it would take five years to make this
> domain available again for someone else to register?"
>
> NS: "...but..umm.. uhhh... gee.. I...uhhhh..."
>
> Me: "In theory, right"
>
> NS: "yes, but not likely."
>
> Me: "but it could happen."
>
> NS: "yes, but not likely"
>
> Me: "I have a database of events. When the event date is past, it is
> automatically deleted from the DB"
> If a client does not pay for a service, they do not get that service. I do
> not conitune giving the service and then ask then to pay me to stop
> providing the service if they do not want the service. No Money = No
> service, not Money = No Service, or No Money = Service
>
> NS: "Yes, but we are managing 7" million ktrillion villion yadda..yadda "
> domains and updating it twice a day. We are updating the whole Internet."
>
> *Me Thinking* If the shoes don't fit...
>
> THIS IS BULLS**T!
> I have never heard such a bag of excuses and catch phrases in my life. NS
> Logic is truly twisted.
>
> TUCOWS & OPENSRS
> Please keep up the high quality of customer service. When I had a problem
> with a domain, you replied to my email.
>
> And in one instance, an actual human called me and explained the situation.
> You will continue to have my business, and my recommendations.
>
> Thank you for giving me the choice to not deal with NS.
>
> Keep up the good work.
>
>
>
> Biz-Lists writes:
>
>> We transferred a domain from NSI to OpenSRS for a customer on Sept. 20th,
>> 2000, the domain renewal date was October 26, 2000. The transfer went
>> through without a hitch.
>>
>> The customer has now received a past due notice from Network Solutions for
>> the time period 10/27/2000 thru 10/26/2001. The customer initial response
>> is confusion, mad at us for not taking care of the situation, and general
>> disbelief when I explain that the bill is bogus. I have now stabilized the
>> situation with the customer, now I want to know what is the correct
>> procedure to deal with this attempt to defraud by NSI.
>>
>> Does OpenSRS deal with this in any way?
>>
>> Sincerely,
>>
>> Chuck Schick
>>
>
>
>
>
