Hello William,
If you can prove to the credit card company that the domain is indeed
registered in his name (if he has not changed it in the mean time !!!)
your customer gets n trouble with his bank.
We automatically check the registrations every day and make a copy
of the "whois" just in case....
In one instance the customer had t recognize that he was wrong.
It is a hassle I know, but better be safe.
Regards
Elliott
----- Original Message -----
From: "William X. Walsh" <[EMAIL PROTECTED]>
To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
Cc: "Dave Warren" <[EMAIL PROTECTED]>; "Discuss OpenSRS"
<[EMAIL PROTECTED]>
Sent: Monday, December 11, 2000 00:20
Subject: Re[15]: deleting a ca domain
Hello Elliott,
Sunday, December 10, 2000, 2:19:05 PM, you wrote:
> What we do for credit sales:
> we regiter the domain as "Reserved for Customer" with his address but
> without his name
> and leave OUR e-mail as the contact address.
> If the customer does not pay, we keep the domain and put on sale.
> That's the best we figured out to preserve from orders not followed
> by payment.
The issue here is more along the lines of a customer paying for the
domain via credit card, and then requesting a "charge back" through
their credit card provider (claiming they didn't do the transaction,
didn't get what they paid for, etc).
And chargebacks can occur up to 6 months after the charge (most
credit card providers have a much shorter time, but some permit it up
to 6 months from the purchase).
--
Best regards,
William mailto:[EMAIL PROTECTED]
