Hello Stewart,
This is my personal opinion.
Domain registration should be considered to be totally separate, and
under no conditions should domains be held hostage by MSPs who provide
other services and are owed money by the domain registrant for those
services and not for the domain registration itself.
Nothing in your registration agreements gives you the right to revoke
the ability for the registrant to use their domains elsewhere for
monies owned not related to the domain registration itself.
If he is transferring the domains, you should do nothing to block
them.
You will end up giving not only the disgruntled customer, but the new
webhost, grounds for public criticism that you hold domains hostage
over billing disputes. They will make it appear like they don't owe
you anything and that you are claiming otherwise vindictively.
You've heard the saying that a customer with a good experience will
tell 1 person, but one with a bad experience will tell 10?
I can't speak for OpenSRS, but I would imagine they would be obligated
to do whatever the domain registrant requested, and that your dispute
would be entirely independent of that.
--
Best regards,
William mailto:[EMAIL PROTECTED]
