In reading these earlier messages, it occurs to me that our resellers may
also be able to attack the register.com transfers problem from a different
angle.
We are still actively pursuing our complaint against register.com with
Verisign, but resolution is not coming as quickly as we had hoped. In the
meantime, register.com's transfer process is costing you and us thousands of
dollars a day in lost sales. Not quite appropriate methinks. If you have the
urge to do something proactive about it, I would suggest contacting one of
the following organizations with a request for relief. While we will
continue to pursue this process with ICANN and Verisign, outside help may be
required if you need immediate assistance.
As always, please feel free to drop me a line if you think that there is
anything I can do to assist.
US Federal Trade Commission's Consumer Response Center:
Phone: toll-free 1-877-FTC-HELP (382-4357)
Regular mail:
Federal Trade Commission
CRC-240
Washington, D.C. 20580
Online Complaint Form:
https://rn.ftc.gov/dod/wsolcq$.startup?Z_ORG_CODE=PU01
Complaint Assistance Unit of the Division of Consumer Services of the
California Department of Consumer Affairs
1020 N. Street, #501,
Sacramento, CA 95814,
1-916-445-1254.
New York Department of Consumer Affairs
Online Complaint Form: http://www.ci.nyc.ny.us/html/dca/html/dcacompl.html
New York State Attorney General's Office
NY State Attorney General's Office (212) 416-8345
Thanks,
Metro New York Better Business Bureau
Online Complaint Form: http://www.bbb.org/bbbcomplaints/Welcome.asp
257 Park Avenue South
New York, NY 10010
phone: (212)533-7500
fax: (212)477-4912
-rwr
