Writing a single, well-worded letter and then having all of us sign it might
wake them up. Its not often that you recieve a letter of complaint signed by
a few hundred companies. It may get a better response that way.
Just my $0.02.
-matt
----- Original Message -----
From: "Ross Wm. Rader" <[EMAIL PROTECTED]>
To: "Discuss-List@Opensrs. Org" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Friday, May 25, 2001 2:17 PM
Subject: RCOM Customer Service [WAS: RE: quick transfers from NSI]
> In reading these earlier messages, it occurs to me that our resellers may
> also be able to attack the register.com transfers problem from a different
> angle.
>
> We are still actively pursuing our complaint against register.com with
> Verisign, but resolution is not coming as quickly as we had hoped. In the
> meantime, register.com's transfer process is costing you and us thousands
of
> dollars a day in lost sales. Not quite appropriate methinks. If you have
the
> urge to do something proactive about it, I would suggest contacting one of
> the following organizations with a request for relief. While we will
> continue to pursue this process with ICANN and Verisign, outside help may
be
> required if you need immediate assistance.
>
> As always, please feel free to drop me a line if you think that there is
> anything I can do to assist.
>
>
> US Federal Trade Commission's Consumer Response Center:
> Phone: toll-free 1-877-FTC-HELP (382-4357)
>
> Regular mail:
> Federal Trade Commission
> CRC-240
> Washington, D.C. 20580
> Online Complaint Form:
> https://rn.ftc.gov/dod/wsolcq$.startup?Z_ORG_CODE=PU01
>
> Complaint Assistance Unit of the Division of Consumer Services of the
> California Department of Consumer Affairs
> 1020 N. Street, #501,
> Sacramento, CA 95814,
> 1-916-445-1254.
>
> New York Department of Consumer Affairs
> Online Complaint Form: http://www.ci.nyc.ny.us/html/dca/html/dcacompl.html
>
> New York State Attorney General's Office
> NY State Attorney General's Office (212) 416-8345
> Thanks,
>
> Metro New York Better Business Bureau
> Online Complaint Form: http://www.bbb.org/bbbcomplaints/Welcome.asp
> 257 Park Avenue South
> New York, NY 10010
> phone: (212)533-7500
> fax: (212)477-4912
>
> -rwr
>
