re: renewal "spam".

Prior to this gig, I worked at an ISP that sent out renewals on a 60, 45,
30, 15, 14, 13, 12, 11, 10, 9 , 8 etc. schedule. We got quite a few
complaints about spam. The premise was that if they renewed, the messages
would stop. If they didn't, they were leaving which made their complaints
about spam a little bit more bearable...

-rwr

----- Original Message -----
From: "admin" <[EMAIL PROTECTED]>
To: "William X. Walsh" <[EMAIL PROTECTED]>; "Darrell Harder"
<[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Monday, June 11, 2001 12:09 PM
Subject: Re: Re[2]: Mailing lists


> This is one of those rare times I agree with William.
>
> You might as well learn to live with spam because you are not going to
> eliminate it, even if you devote 24 hours per day to the project.
>
> I have 67 active web sites, so you can imagine the amount of spam I
receive
> each day.  I set up my mail filters to eliminate a lot of it, but I still
> receive several hundred per day.
>
> It's still faster to hit delete and move on than it is to spend time
worring
> about something that I can not change.
>
> As to your question, it is part of our registration agreement that we have
> the right to send email to the listed contacts.  It would be kind of
stupid
> not to have that in the agreement.
>
> Part of our renewal notice does contain information about our hosting
> service.  Nothing in bad taste, just a two line special offer at the
bottom
> of the renewal message  for our hosting service.  This is why we offer
> domain name registration and renewals at such a low price, so that we can
> bring our hosting service to their attention once a year at renewal time.
>
> I have had idiots complaining about being spammed when we sent them the
> second email renewal notice 30 days prior to expiration.  They claimed
that
> they would have renewed the domain after receiving the 60 day notice if
they
> had wanted to renew the domain name.  Yet we gave clearly gave them an
email
> address at the bottom of the renewal notice where they could respond that
> they did not wish to renew the domain name and instruct us not to send
them
> additional email concerning renewal of the domain.  Had they done that
they
> would not have received a second notice.
>
> Yet most do not renew the domain name after they receive the 3rd notice,
the
> day before deactivation.  And many do not renew until the day after
> deactivation, althougth we send them three renewal notices.
>
> .
> ----- Original Message -----
> From: "William X. Walsh" <[EMAIL PROTECTED]>
> To: "Darrell Harder" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Monday, June 11, 2001 1:41 AM
> Subject: Re[2]: Mailing lists
>
>
> > Hello Darrell,
> >
> > Is it really worth all the headache?
> >
> > Hit delete and go on.
> >
> > Sunday, June 10, 2001, 10:46:36 PM, Darrell Harder wrote:
> >
> > > Hello all,
> >
> > >          The other day I received mail from a .CA service because as
> they claim,
> >
> > >> You are receiving this email as a registered contact on one
> > >> or more .ca domain names registered with Cxxxxxxn Dxxxxx
> > >> Nxxx Sxxxxxxx Inc. ( http://xxxxx.ca ).
> > >      And on and on it goes about their services and future sales
> information.
> >
> > >          The domain in question here was registered through HomeDNS
and
> was
> > > also paid for through HomeDNS. Yes, I am the Technical Contact: on the
> name
> > > in question but the DNS is provider by the above company. What right
do
> these
> > > people have by misleading the domain owner that the domain is
registered
> though
> > > them by sending unsolicited e-mail? No where have I ever subscribed
with
> these
> > > people or ever want to. I get enough spam on a daily basis to last me
> for 2 hours
> > > everyday from others.
> >
> > >         I sent them a warning about spamming and they felt that they
> have the right
> > > to mail me their information regarding their services. Now I ask, is
> this allowed?
> > > Just where do host providers get off thinking they can just go ahead
and
> start
> > > mailing all the tech contacts when they feel like it. On top of that
> they think that
> > > I should take it up with the domain owner. ??? huh!?! I mean I never
> opted
> > > in to a list... so I don't understand the reasoning behind this. Also,
> they made
> > > mention that  "Our forms are automated with the CIRA database" in
> another
> > > message when I confronted them about spamming. Is this allowed? Just
> where
> > > do people draw the line when others think just because you use your
name
> and
> > > e-mail someplace that gives then the right to mail whom they please?
> >
> > >         Is anyone else here mailing their domain holder clients and
tech
> contacts
> > > with their services? I would like to know just where and how far
> resellers or registrars
> > > can go with this mail and claim it is not spam because they are listed
> someplace
> > > as a tech, billing or admin contact on a domain. Maybe a policy that
is
> in place
> > > would be a great place for me to start so that something can be done
> about this.
> >
> > >        I welcome all feedback on this issue and will reply as best I
> can. This is important
> > > because if this is allowed then at what point is spam not spam. I
> understand the
> > > meaning of spam as "unsolicited mass e-mail". Please correct me if
this
> is wrong
> > > and can supply a clearer explaination.
> >
> > > Regards,
> > >            ...Darrell
> >
> > > HomeDNS
> > > http://www.homedns.com
> >
> >
> >
> > --
> > Best regards,
> > William X Walsh
> > mailto:[EMAIL PROTECTED]
> > Owner, Userfriendly.com
> > Userfriendly.com Domains
> > The most advanced domain lookup tool on the net
> >
> >
>
>

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