You missed the point.
At any given time, any email message can be considered spam by somebody.
Even renewal messages to prevent a domain name from being lost due to
expiration.
You asked what other resellers were doing, we told you what we were doing
and pointed out that our registration agreement allows us to send email to
anybody on the domain name record, at any time, about any subject.
We consider the entire set of renewal notices we send to be valid use of
email, but we receive complaints from a few that believe they are spam.
We automatically email the Registrant, the admin contact, the tech contact
and the billing contact on the 24 hour notice to deactivation notice and on
the final "Your domain will be deleted tomorrow if you do not renew now"
notice.
We don't do this because we are stupid, we do it in the hopes that the tech
contact may be alert enough to get the domain renewed before it expires.
Yet many do not take any action until after the domain is deactivated, then
they complain because their site is down. Or complain to OpenSRS about the
reseller because the domain was deactivated.
This is one of those rare times when William is giving good advice. It is
better to ignore the spam and delete it than to waste the time and effort to
stop that one spammer, if they are a spammer. You can't win this battle, as
you defeat one spammer, new ones come online to take their place.
So it is better to just hit the delete key and not waste effort and energy
worring about something that you can not prevent.
----- Original Message -----
From: "Darrell Harder" <[EMAIL PROTECTED]>
To: "Ross Wm. Rader" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Monday, June 11, 2001 4:35 PM
Subject: Re: Re[2]: Mailing lists
> On Mon, 11 Jun 2001 13:04:42 -0400, Ross Wm. Rader wrote:
>
> >re: renewal "spam".
> >
> >Prior to this gig, I worked at an ISP that sent out renewals on a 60, 45,
> >30, 15, 14, 13, 12, 11, 10, 9 , 8 etc. schedule. We got quite a few
> >complaints about spam. The premise was that if they renewed, the messages
> >would stop. If they didn't, they were leaving which made their complaints
> >about spam a little bit more bearable...
> >
> >-rwr
>
> What you are saying is not the same. In your case the user needed to
> be educated that they are receiving those notices because their domains
> were about to expire and they face the risk of losing it. Plus I think a
message
> a day is excessive. Once a week would have been more appropriate.
>
> I think this is getting off what I was saying. This message was not
a
> renewal notice. I do not deal with these people and have never even heard
> of them until the message was sent. It was a message about the new TLDs.
> The message contained nothing more than what all of us put up on our web
> sites to let visitors and clients know about our services. However as per
my
> original message, I am NOT one of their clients. This part is important.
They
> are just taking the CIRA database and mailing these notices to everyone on
> their client's domains from what I understand wether it be the admin, tech
or
> billing contact. They are not select about it. I can understand to mail
out to
> the client name on the domain because they are offering services. But
please,
> that is just plain spam lazy when all they are doing is searching for the
infamous
> @ character in a whois using automated software and mass mailing everyone
> through their forms. hell I can do that with a cheezy whois windows
software
> I wrote a while backand a batch file with the find command. But they are
not
> reverse checking their client list with the whois. In other words there is
no need
> to do a whois and extract every single e-mail address through these
automated
> forms if they had a real database of their clients. Plus this is not an
optin mail list.
> Unless the rules have changed and I missed it, is the CIRA database now an
> automatic optin mail list just because I am on a domain name someone else
has
> registered just because a reseller is to lazy and stupid to do the job the
right way?
> I think not.
>
>
> >
> >----- Original Message -----
> >From: "admin" <[EMAIL PROTECTED]>
> >To: "William X. Walsh" <[EMAIL PROTECTED]>; "Darrell Harder"
> ><[EMAIL PROTECTED]>
> >Cc: <[EMAIL PROTECTED]>
> >Sent: Monday, June 11, 2001 12:09 PM
> >Subject: Re: Re[2]: Mailing lists
> >
> >
> >> This is one of those rare times I agree with William.
> >>
> >> You might as well learn to live with spam because you are not going to
> >> eliminate it, even if you devote 24 hours per day to the project.
> >>
> >> I have 67 active web sites, so you can imagine the amount of spam I
> >receive
> >> each day. I set up my mail filters to eliminate a lot of it, but I
still
> >> receive several hundred per day.
> >>
> >> It's still faster to hit delete and move on than it is to spend time
> >worring
> >> about something that I can not change.
> >>
> >> As to your question, it is part of our registration agreement that we
have
> >> the right to send email to the listed contacts. It would be kind of
> >stupid
> >> not to have that in the agreement.
> >>
> >> Part of our renewal notice does contain information about our hosting
> >> service. Nothing in bad taste, just a two line special offer at the
> >bottom
> >> of the renewal message for our hosting service. This is why we offer
> >> domain name registration and renewals at such a low price, so that we
can
> >> bring our hosting service to their attention once a year at renewal
time.
> >>
> >> I have had idiots complaining about being spammed when we sent them the
> >> second email renewal notice 30 days prior to expiration. They claimed
> >that
> >> they would have renewed the domain after receiving the 60 day notice if
> >they
> >> had wanted to renew the domain name. Yet we gave clearly gave them an
> >email
> >> address at the bottom of the renewal notice where they could respond
that
> >> they did not wish to renew the domain name and instruct us not to send
> >them
> >> additional email concerning renewal of the domain. Had they done that
> >they
> >> would not have received a second notice.
> >>
> >> Yet most do not renew the domain name after they receive the 3rd
notice,
> >the
> >> day before deactivation. And many do not renew until the day after
> >> deactivation, althougth we send them three renewal notices.
> >>
> >> .
> >> ----- Original Message -----
> >> From: "William X. Walsh" <[EMAIL PROTECTED]>
> >> To: "Darrell Harder" <[EMAIL PROTECTED]>
> >> Cc: <[EMAIL PROTECTED]>
> >> Sent: Monday, June 11, 2001 1:41 AM
> >> Subject: Re[2]: Mailing lists
> >>
> >>
> >> > Hello Darrell,
> >> >
> >> > Is it really worth all the headache?
> >> >
> >> > Hit delete and go on.
> >> >
> >> > Sunday, June 10, 2001, 10:46:36 PM, Darrell Harder wrote:
> >> >
> >> > > Hello all,
> >> >
> >> > > The other day I received mail from a .CA service because
as
> >> they claim,
> >> >
> >> > >> You are receiving this email as a registered contact on one
> >> > >> or more .ca domain names registered with Cxxxxxxn Dxxxxx
> >> > >> Nxxx Sxxxxxxx Inc. ( http://xxxxx.ca ).
> >> > > And on and on it goes about their services and future sales
> >> information.
> >> >
> >> > > The domain in question here was registered through HomeDNS
> >and
> >> was
> >> > > also paid for through HomeDNS. Yes, I am the Technical Contact: on
the
> >> name
> >> > > in question but the DNS is provider by the above company. What
right
> >do
> >> these
> >> > > people have by misleading the domain owner that the domain is
> >registered
> >> though
> >> > > them by sending unsolicited e-mail? No where have I ever subscribed
> >with
> >> these
> >> > > people or ever want to. I get enough spam on a daily basis to last
me
> >> for 2 hours
> >> > > everyday from others.
> >> >
> >> > > I sent them a warning about spamming and they felt that
they
> >> have the right
> >> > > to mail me their information regarding their services. Now I ask,
is
> >> this allowed?
> >> > > Just where do host providers get off thinking they can just go
ahead
> >and
> >> start
> >> > > mailing all the tech contacts when they feel like it. On top of
that
> >> they think that
> >> > > I should take it up with the domain owner. ??? huh!?! I mean I
never
> >> opted
> >> > > in to a list... so I don't understand the reasoning behind this.
Also,
> >> they made
> >> > > mention that "Our forms are automated with the CIRA database" in
> >> another
> >> > > message when I confronted them about spamming. Is this allowed?
Just
> >> where
> >> > > do people draw the line when others think just because you use your
> >name
> >> and
> >> > > e-mail someplace that gives then the right to mail whom they
please?
> >> >
> >> > > Is anyone else here mailing their domain holder clients and
> >tech
> >> contacts
> >> > > with their services? I would like to know just where and how far
> >> resellers or registrars
> >> > > can go with this mail and claim it is not spam because they are
listed
> >> someplace
> >> > > as a tech, billing or admin contact on a domain. Maybe a policy
that
> >is
> >> in place
> >> > > would be a great place for me to start so that something can be
done
> >> about this.
> >> >
> >> > > I welcome all feedback on this issue and will reply as best
I
> >> can. This is important
> >> > > because if this is allowed then at what point is spam not spam. I
> >> understand the
> >> > > meaning of spam as "unsolicited mass e-mail". Please correct me if
> >this
> >> is wrong
> >> > > and can supply a clearer explaination.
> >> >
> >> > > Regards,
> >> > > ...Darrell
> >> >
> >> > > HomeDNS
> >> > > http://www.homedns.com
> >> >
> >> >
> >> >
> >> > --
> >> > Best regards,
> >> > William X Walsh
> >> > mailto:[EMAIL PROTECTED]
> >> > Owner, Userfriendly.com
> >> > Userfriendly.com Domains
> >> > The most advanced domain lookup tool on the net
> >> >
> >> >
> >>
> >>
> >
> >
>
>
>
>
