In message <[EMAIL PROTECTED]>, ale
[EMAIL PROTECTED] writes:
>Personally I think it is a good idea for the losing Registrar to confirm it
>with the Registrant/Admin/Tech contact, as we have experienced instances of
>domains being transferred to other Registars without the Registrant's
>knowledge or permission (after much shouting and trans-atlantic phonecalls
>the receiving Registrar blamed it on an "administrative error"). The problem
>I have with the NetSol method is that it only gives 3 working days to
>respond - make it 5 days, and I'd be quite happy with it.
The other problem I've seen is that they VERY often don't send it. I can't
tell you how many customers came to me wondering what happened...
The hurdle for those wishing to complain is that you can't prove a negative.
You can't prove they DIDN'T send it. It's a perfect racket for NSI.
"We got a transfer request and, in accordance with the modified
agreement, sent out a auth request by email."
"I NEVER got ANYTHING from you."
"Well, we sent it and you can't prove we didn't. Why don't you try again?
I'm sure it'll work the second time around... Oh, your domain is expired now?
Too bad. Will that be MasterCard or Visa?"
This EXACT exchange (well, words to that effect) has taken place over
at least a dozen customer domains in the past 45 days.
Cengiz Akinli
Netmar, Inc.
Alright let's try this: http://rscch.com/
Registry Service Complaint Clearinghouse
Get your complaint in front of the people that matter.
