At 9/7/01 12:13 PM, ezgoing8 wrote:
>>And 4-5 day refundable deletes would be great so that we could register
>>first, and check ccard later.
>
>
>This is probably why OpenSRS would not wish to implement the proceedure.
>
>In my opinion this would not be the proper use of the 4-5 day refundable
>deletes. I think that should be restricted to the instances where a client
>makes a mistake in the spelling of the domain name and immediately notifies
>you of the error, registering the correct spelling of the domain name.
Yeah, I think Paul's message doomed the idea :-)
If people are going to be using it instead of performing reasonable
checks up front, it would indeed become an administrative hassle.
Customers in general wouldn't react well to being told they'd got the
domain, then, oh, we decided you didn't -- once we got around to checking
your credit card, we decided you can't have it. The customer would want
to send a check, but it wouldn't reach you within 5 days, so you'd argue
about whether the domain should be deleted, and blah blah blah...
In the two cases I mentioned (customer typos and fraudulent credit card
use that is verified by a phone call the next day), I think it makes
sense and would be sufficiently rare. It doesn't make sense for it to be
a usual occurrence.
Perhaps OpenSRS could say that no more than, say 1% of domains can be
canceled for a refund.... Ah, hell, I give up; I can see it's not going
to happen if it's already this complex. :-(
>I suspect if people were allow to change their mind and reverse the
>registration several days later it could create a lot of headaches for the
>RSP and for OpenSRS. It costs time and money to refund registration fees
>and the client would want the full fee refunded, ignoring the fact that you
>have expenses to process the credit card payment that would be
>non-refundable to you.
Yes. However, I wasn't suggesting that *customers* should be able to
cancel a domain on a whim and get their retail money back. I was thinking
of it as a way for me to fix problems on behalf of customers who were
inconveniencing *me* with erroneous or fraudulent domain registrations
that I'll otherwise eat $10+ on.
--
Robert L Mathews, Tiger Technologies
