> Basically, I have a client whose name has expired (a couple of months ago) > at netsol and it stopped working today.
If memory serves me right, they put the domains on hold 30 days past expiration. > The client would also like to change the registrant info, which costs $200 > at netsol it done in a hurry so I want to transfer it to opensrs. You can do that cheaper (free) and faster at OpenSRS, but you already know that... > According to the guy at the netsol chat, "Though it has expired it must now > go through the delettion process which can take up to 90 days ...It must be > deleted and released from the system." Since their business policy is to NOT approve registrar transfer requests near or after expiration, your choices are to either pay nsi or wait for deletion. Deletion is not the only option. > This sort of hostage taking really upsets me. Is the only option to pay them > $35.00, transfer, and then complain to Mastercard? You can only complain if, in the end, you don't get the services paid for (a one year renewal from netsol). If the transfer does not complete until 46 days after the original expiration, the registry will not automatically roll back the year. Currently you are at last 30 days past original expiration so you have a max of 15 days to try and get the transfer completed in order to file a valid chargeback.
