It's a matter of where to put the information. We work on a reseller network, so it's difficult to provide alternate means, and then extend that down the channel. I'll see what we can do.
Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Kai Schaetzl > Sent: October 30, 2001 12:32 PM > To: [EMAIL PROTECTED] > Subject: Re: Confirming with non-existing email > > > > Unfortunately the only way to approve this is via the transfers > interface - > > if the current Admin email is incorrect, that user has to get > that altered > > at the current registrar to continue with the process. > > > > Why can't you provide an alternative means? After all, it's your > side, not > the losing registrar. The client is stuck because the losing registrar's > reseller who's responsible for handling this email address refuses to > cooperate. > > > Kai > > -- > > Kai Schätzl, Berlin, Germany > Get your web at Conactive Internet Services: http://www.conactive.com > IE-Center: http://ie5.de & http://msie.winware.org > > >
