Just a small update - Entrust phoned me at 3:40 a,m this morning to tell me that they were waiting on a response to an email that they sent on the 19th October to my 3rd Party contact - this stupid email asking for proof that I work for OZBCOZ.
I pointed out the date and time that the answer was sent to them by Scott Schiller (my 3rd party) - the 20th October. They were able to find the answer and my other follow-up questions asking where the certificate was. I received only a shame faced "ahhhh" comment when they realised they had ben sitting on the email. So the notification of issuance of the certificate has now arrived - I am now trying to retreive it so that I can implement it. That is 15 days after initial request, 7 days after they received the answer they said they were waiting on. Really not good enough. I would like to thank my Tucows account rep - Peter Ejtel for pushing it along - it's just such a shame he had to and such a shame that they then blamed myself and Scott Schiller for not doing an action that we had done immediately (and in my opinion the action shouldnt have been required - I had to get a 3rd party to verify my employment in my own bloody company for God's sake !!!) Next wonder - when I go to retrieve the cert from Entrust's site I get server not responding - contact server admin - this is just not destined to happen - have a good weekend all. cheers Jim cheers Jim Carey www.OZbcoz.com discount domain registration www.iluvoz.com affordable hosting services Jim Carey www.OZbcoz.com discount domain registration www.iluvoz.com affordable hosting services
