Dave Walton wrote:
> 
> Same applies to email, right?
> 
> Email can be saved and Phone calls can be recorded.
> You can mis-dial a phone number and mis-type an email.
> You can email automatically and you can dial the phone automatically.
> You can direct an email to a person and you can ask to speak to that person
> on the phone.
> 
> I see nothing inherently more secure in using email.

You're right you can direct e-mail to a person, however, *in theory*
checking e-mail requires a password.  Whether that is for the machine that
the password is saved on, or for the e-mail account, whatever.  For phone
confirmation, you ask to speak to someone, you don't necessarily get them,
especially if you're working from old whois records.

Furthermore, providing audio proof of someone's voice that was recorded
over a telephone link is not known to be 100% reliable -- e-mail you at
least have the received lines.

During automated systems, you have some sort of guarantee that it's
grabbing the correct e-mail (or at least what was provided as the correct
e-mail) address at one point.  Phone calls there's no such guarantee. 
Also, this is trusting that the company in question is also completely
above-board in all their dealings.  
For instance, you would hope this company would abide by CRTC
telemarketing regulations that require maintenance of do-not-call lists. 
Let's put it simply: they don't.

So, basically, eNom is trusting their resellers more than I would want to
be trusted.  There's too much room for shady activity.

-kb
--
Kris Benson
ABC Communications
+1 (250)612-5270 x14
+1 (888)235-1174 x14

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