Hi...
Are you running the server this site is on? (IE: Do you OWN the
server?) Most "Plesk" systems will not allow you root access and this is a
must to install all of the encoding software for registrations. My guess is
that you are renting your server space, and I think you are going to find
that your host is NOT going to allow you to do everything involved to get
the registration software loaded. I had to break down and get my own
dedicated server to accomplish my registrations. But their are some guys on
here that will allow you to host off of their server and they are already
setup with the packages you will need. I may allow you to host off of my
server, however I have not allowed anyone else to yet so I am not sure what
a reasonable fee would be for hosting your site... I will do a little
research and come up with a price if you find that is what it is going to
take to get your service up and running.
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net
(812) 275-8425 - Office
(815) 364-1278 - Fax
----- Original Message -----
From: "Beth" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 01, 2002 5:16 PM
Subject: Its Broke: Plea For Help
> I am having a serious problem with our client for OpenSRS and I'm not
really
> sure what to do, how to fix it and what's even causing it..but its costing
> us from best guess about 15-20 orders per day.. We've been using OpenSRS
now
> for almost 2 years and I am familiar with the client and usually can
trouble
> shoot it but this one is way beyond me and forgive me I'm a little
panicked.
>
> The problem seems to have started after the move of the servers from
exodus,
> although it probabally a coincidence. Here's what's happening...
>
> You go to our first screen put in a domain and it says an error occurred.
It
> doesn't give an error, it just doesn't do anyhting. Now I kinda tried some
> different things and this is what I found.
>
> If you put in a taken domain. It does it pretty consistantly, (actwd.com,
> yahoo.com, microsoft.com)
> If I put in on that's not taken, it does it but if I hit the back button 2
> out of every 5 times it may display something. I have tried putting in a
new
> client but it too is doing it. And I tried to use the SourceForge version
of
> the client, It keeps saying something about authentication, evelopes and I
> have no clue what it it means and I'm not skilled enough to get the darn
> thing running. But here are our URL maybe someone out there knows
something
> that can help me.
>
> https://www.dirtcheapdomainnames.com/cgi-bin/register/cgi/reg_systemso.cgi
>
> Sourceforge version
> https://www.dirtcheapdomainnames.com/cgi-bin/signup/bin/order.cgi
>
> Thanks ahead of time for any help or insight anyone might be able to lend.
>
> Beth
> www.webhostingforidiots.com
>
>
>
>
