We just had two 10 year registrations this morning. Credit card fraud is the only reason why we cannot process domains real time but pend them and verify - whenever we see a 6 plus year registration, we call the billing contact and verify with them. I already called the Canadian customer and he confirmed that he did not attempt any domain registrations.
We use a credit card processor who emails us every transaction report - success or denied and includes denied resons, so it is easy to spot as most of the time we would see 2 or 3 stolen card emails before a success email comes in for that same domain. Our card processor also has a fraud track, so when we discover a stolen card, we enter that number in a fraud database via online interface which assures the hacker could not use that card on our site - or any other sites who use our cc processor again. It is too early to telephone in on our second 10 year registration customer - the chances are that is a fraud as well - out of ten 10 year registrations only one would prove to be legit - cheers Genie eyeondomain.com ----- Original Message ----- From: "Don Brown" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 04, 2002 5:08 AM Subject: Re: Who owns tradingsportscards.com? > At 02:59 PM 1/2/02 -0800, you wrote: > > > > > I have another question, though: at what point do I report the CC# to > > visa? > > > > Or contact the ISP with the IP/timestamp that I have logged? Any > > suggestions? > > > > Or do I just walk from it? We've actually been doing this for well over a > > > > year and never once had a chargeback or fraudulent attempt. I guess > > that's > > > > been lucky. > > > > > > My suggestion would be to contact Visa now and mention that you had a > > > suspicious attempt to use CC# x. Give them all the info you have on the > > > guy and say "I don't need to know anything else, just that you will > > > contact the rightful cardholder and let them know about this issue." > > > >The CC companies don't care what the merchants have to say... we have > >tried reporting CC fraud to them (as a merchant). They said the > >cardholder must report the fraudulent usage of their card (usually after > >the fact). I remember one time when the thief had the complete name, > >address and telephone of the actual cardholder. We called the card holder > >to confirm and discovered it was fraud. We contacted Visa and they stated > >the card holder must file the report. We then told the cardholder that it > >might be wise to contact the issuing bank and discuss the problem... > > Our experience is that in cases where the cardholder is a party (i.e. we > confirmed with the cardholder that it is fraud) that the issuing bank will > want the cardholder to report it. I don't know why, exactly, but that has > been our experience -- so we tell the cardholder they need to do so for > their own protection. > > In contrast, however, we have had situations where a domestic card (i.e. > the cardholder lived in Ohio) was submitted to pay for an order, but the > originating IP address was located in Romania. In those cases, we contact > our Merchant Bank and got the fax or telephone number of the issuing > bank. We then call, or fax, them to report that the card may have been > compromised. > > Within the last week we had almost a carbon copy of the above situation and > contacted MBNA. They told us that they were putting a security hold on the > account and would telephone the customer. They get to be a hero with their > customer. > > I think it behooves all of us to do something in an effort to combat credit > card fraud. Who knows, the recent report to MBNA may have save you or > another "card not present" merchant from a loss and a charge back. > > FWIW > > > ---- > Don Brown - Dallas, Texas USA Internet Concepts, Inc. > [EMAIL PROTECTED] http://www.inetconcepts.net > PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049 > Providing Internet Solutions Worldwide - An eDataWeb Affiliate > ---- > > >
