Who is your credit card processor? At 06:36 AM 1/4/02 -0800, you wrote: >We just had two 10 year registrations this morning. >Credit card fraud is the only reason why we cannot >process domains real time but pend them and verify - >whenever we see a 6 plus year registration, we call >the billing contact and verify with them. I already >called the Canadian customer and he confirmed that >he did not attempt any domain registrations. > >We use a credit card processor who emails us every >transaction report - success or denied and includes >denied resons, so it is easy to spot as most >of the time we would see 2 or 3 stolen card emails >before a success email comes in for that same domain. > >Our card processor also has a fraud track, so when >we discover a stolen card, we enter that number in >a fraud database via online interface which assures >the hacker could not use that card on our site - or >any other sites who use our cc processor again. > >It is too early to telephone in on our second 10 year registration >customer - the chances are that is a fraud as well >- out of ten 10 year registrations only one would prove to >be legit - > >cheers >Genie >eyeondomain.com > > >----- Original Message ----- >From: "Don Brown" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Friday, January 04, 2002 5:08 AM >Subject: Re: Who owns tradingsportscards.com? > > > > At 02:59 PM 1/2/02 -0800, you wrote: > > > > > > > I have another question, though: at what point do I report the CC# >to > > > visa? > > > > > Or contact the ISP with the IP/timestamp that I have logged? Any > > > suggestions? > > > > > Or do I just walk from it? We've actually been doing this for well >over a > > > > > year and never once had a chargeback or fraudulent attempt. I guess > > > that's > > > > > been lucky. > > > > > > > > My suggestion would be to contact Visa now and mention that you had a > > > > suspicious attempt to use CC# x. Give them all the info you have on >the > > > > guy and say "I don't need to know anything else, just that you will > > > > contact the rightful cardholder and let them know about this issue." > > > > > >The CC companies don't care what the merchants have to say... we have > > >tried reporting CC fraud to them (as a merchant). They said the > > >cardholder must report the fraudulent usage of their card (usually after > > >the fact). I remember one time when the thief had the complete name, > > >address and telephone of the actual cardholder. We called the card >holder > > >to confirm and discovered it was fraud. We contacted Visa and they >stated > > >the card holder must file the report. We then told the cardholder that >it > > >might be wise to contact the issuing bank and discuss the problem... > > > > Our experience is that in cases where the cardholder is a party (i.e. we > > confirmed with the cardholder that it is fraud) that the issuing bank will > > want the cardholder to report it. I don't know why, exactly, but that has > > been our experience -- so we tell the cardholder they need to do so for > > their own protection. > > > > In contrast, however, we have had situations where a domestic card (i.e. > > the cardholder lived in Ohio) was submitted to pay for an order, but the > > originating IP address was located in Romania. In those cases, we contact > > our Merchant Bank and got the fax or telephone number of the issuing > > bank. We then call, or fax, them to report that the card may have been > > compromised. > > > > Within the last week we had almost a carbon copy of the above situation >and > > contacted MBNA. They told us that they were putting a security hold on >the > > account and would telephone the customer. They get to be a hero with >their > > customer. > > > > I think it behooves all of us to do something in an effort to combat >credit > > card fraud. Who knows, the recent report to MBNA may have save you or > > another "card not present" merchant from a loss and a charge back. > > > > FWIW > > > > > > ---- > > Don Brown - Dallas, Texas USA Internet Concepts, Inc. > > [EMAIL PROTECTED] http://www.inetconcepts.net > > PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049 > > Providing Internet Solutions Worldwide - An eDataWeb Affiliate > > ---- > > > > > >
---- Don Brown - Dallas, Texas USA Internet Concepts, Inc. [EMAIL PROTECTED] http://www.inetconcepts.net PGP Key ID: 04C99A55 (972) 788-2364 Fax: (972) 788-5049 Providing Internet Solutions Worldwide - An eDataWeb Affiliate ----
