INWW is usually pretty good at following up on these sort of requests - they also have a procedure on their site for addressing this particular issue. I have a client that just went through this and was granted her registry key so that she could go in and update contact details within 2 days (this was on a .com.au)
http://www.melbourneit.com.au/help/displayquestion.php3?questionid=120&topicid=22 Jim Carey www.OZbcoz.com discount domain registration www.iluvoz.com affordable hosting services > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED] > Sent: Saturday, 9 March 2002 4:25 AM > To: Aleksander Skodric > Cc: 'Roberto Pavesi'; [EMAIL PROTECTED] > Subject: RE: problem with Melbourneit register > > > > > As far as I know, you will have to consult with Verisign. > > FYI, the registrar in this case is not Verisign, its Melbourne IT aka > Internet Names WorldWide/INWW. So contacting Verisign won't do any good. > > If INWW isn't responding to your requests, you could file a complaint > at http://www.internic.net/cgi/registrars/problem-report.cgi -- however > don't expect anything to happen when you do. > > > This is roughly the procedure (we had similiar case not so long ago): > > > > 1. You write/mail to verisign that you are unable to transfer the domain > > because ISP is closed. > > 2. Verisign shall try to contact the provider (by sending a letter which > > will be retourned if ISP has closed). > > 3. Based on that Verisign shall change admin contact to the one > you would > > like, but!!! check who is registrant (is it costumer self?) because they > > will have to confirm that the change should be made accordingly. > > > > This is official explanation from Verisign and as everything > else is quite > > complicated and time consuming... I suppose/hope that there are > some other > > solutions?! > > > > All the best! > > > > Regards, > > Aleksandar Skodric > > Planet Internet > > > > -----Original Message----- > > From: Roberto Pavesi [mailto:[EMAIL PROTECTED]] > > Sent: Thursday, March 07, 2002 2:56 PM > > To: [EMAIL PROTECTED] > > Subject: problem with Melbourneit register > > > > > > An ISP (now closed) have registerd a domain using your own e-mail > > address. The customer cannot use this domain and cannot change dns and > > so. I have written by email and fax to melboruneit without any reply (I > > have ticket number dated february 28 and the fax confirmation). > > I have already tried to transfer this domain under opensrs but obviously > > without success because the admin-c email probably are not longer valid. > > Anyone know how I can make changes at least to admin-c email address ? > > > > robert > > -- > > > ------------------------------------------------------------------ > ---------- > > Hosting professionale a prezzi USA ? > > http://www.servitelit.com/hosting.shtml > > Registrazione domini a 25,82 Euro ? http://domini.servitelit.com > > > ------------------------------------------------------------------ > ---------- > > >
