I sent an email to geotrust asking for help on this one about 24 hours ago -
and haven't had a reply and/or acknowledgement yet - so I wondered if anyone
here had any suggestions.

We purchased a cert through the old system without too many hitches (once we
changed the country code from "UK" to "GB") - and are now trying to purchase
one through the new system (at https://resellers2.opensrs.net/).

We generated the CSR the same way, and it all seems correct, but when we
submit the order I just get the error:

=====
Error (9007) when processing item ID #2132: Order request failed: Error
Submitting Order. Invalid Field: CSR Problem: Field ''CSR'' is invalid
(-2006): CSR
Cannot fulfill order.
=====

And in the order summary we have the following events:
03-DEC-2002 18:58:33   Certificate request has being sent to supplier
03-DEC-2002 18:58:34   Supplier rejected the request
03-DEC-2002 18:58:34   Certificate request not accepted by supplier

Any suggestions as to things to try whilst I'm waiting for Geotrust to get
back to me would be appreciated.

Cheers
Richard Lucking

Reply via email to