Hi Richard, Send me the details (CSR, order id etc) off-list and I'll have a looksie.
Thanks Joey Olson Tucows Inc. ----- Original Message ----- From: "Richard Lucking" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, December 04, 2002 9:29 AM Subject: Error when purchasing Geotrust quickssl > I sent an email to geotrust asking for help on this one about 24 hours ago - > and haven't had a reply and/or acknowledgement yet - so I wondered if anyone > here had any suggestions. > > We purchased a cert through the old system without too many hitches (once we > changed the country code from "UK" to "GB") - and are now trying to purchase > one through the new system (at https://resellers2.opensrs.net/). > > We generated the CSR the same way, and it all seems correct, but when we > submit the order I just get the error: > > ===== > Error (9007) when processing item ID #2132: Order request failed: Error > Submitting Order. Invalid Field: CSR Problem: Field ''CSR'' is invalid > (-2006): CSR > Cannot fulfill order. > ===== > > And in the order summary we have the following events: > 03-DEC-2002 18:58:33 Certificate request has being sent to supplier > 03-DEC-2002 18:58:34 Supplier rejected the request > 03-DEC-2002 18:58:34 Certificate request not accepted by supplier > > Any suggestions as to things to try whilst I'm waiting for Geotrust to get > back to me would be appreciated. > > Cheers > Richard Lucking >
