Looks like there is something wrong with the CSR, and it is isn't being accepted. Try it on the following form, to see whether the CSR is valid. https://products.geotrust.com/ssl/quickssl.do
I do have a "typical CSR" problem FAQ in PDF, if you'd like me to pass along. (I won't post the attachment to discuss, for those who don't need it) Hope that helps Kim Phelan Product Manager Tucows, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Richard Lucking Sent: Wednesday, December 04, 2002 9:30 AM To: [EMAIL PROTECTED] Subject: Error when purchasing Geotrust quickssl I sent an email to geotrust asking for help on this one about 24 hours ago - and haven't had a reply and/or acknowledgement yet - so I wondered if anyone here had any suggestions. We purchased a cert through the old system without too many hitches (once we changed the country code from "UK" to "GB") - and are now trying to purchase one through the new system (at https://resellers2.opensrs.net/). We generated the CSR the same way, and it all seems correct, but when we submit the order I just get the error: ===== Error (9007) when processing item ID #2132: Order request failed: Error Submitting Order. Invalid Field: CSR Problem: Field ''CSR'' is invalid (-2006): CSR Cannot fulfill order. ===== And in the order summary we have the following events: 03-DEC-2002 18:58:33 Certificate request has being sent to supplier 03-DEC-2002 18:58:34 Supplier rejected the request 03-DEC-2002 18:58:34 Certificate request not accepted by supplier Any suggestions as to things to try whilst I'm waiting for Geotrust to get back to me would be appreciated. Cheers Richard Lucking
