Derek,

How do you communicate with Tucows?  Via e-mail on the discuss list or the
support address?

>From experience, communications via account managers is generally via
voice to voice telephone conversations.  Why don't you give them a call
and try it out.

> -  If I have an account manager, I've *never* heard a single peep from
> them.
>
> -  If there's a product manager who claims to be communicating with me
> (outside of anything posted to this list) they're lying.
>
> -  If there's someone from marketing who has ever approached me about
> my reseller account, I'm blissfully unaware of it.

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